The institution provides student support programs, services, and activities consistent with its mission that are intended to promote student learning and enhance the development of its students.

Judgment of Compliance: In compliance

Narrative

East Carolina University (hereafter, ECU or the institution) annually supports the growth, development, and learning of over 27,000 undergraduate, graduate, dental, and medical students.  All student support programs, services, and activities are grounded in the institution’s enduring values: respect, authenticity, accountability, teamwork, and commitment to serve.  Our motto, SERVIRE, means “to serve,” and enriching the student experience at ECU supports the University’s mission by helping our students develop the knowledge and skills needed to successfully reach their educational and personal goals.

Student Body Profile

The East Carolina University Student Profile describes the current study body at the institution.  Many of ECU’s programs and services satisfy the needs of the general student population, such as the Office of the Registrar, Office of Student Financial Aid, Student Health Services, and Campus Dining. Other programs and services specifically benefit sub-groups of students such as first-time first year, transfer, special needs, honors, distance education, graduate, international, medical, and student athletes. As such, the University provides a comprehensive and changing variety of coordinated student support programs and services outside the classroom, thereby designed to enhance the learning and development of students at all points in the educational continuum consistent with the ECU mission statement.

ECU recognizes the value of co-curricular programs and student services in the provision of a supportive learning environment for all students, regardless of location. Most student support programs, services, and activities are administered collaboratively through four divisions of East Carolina University:

    • The Division of Academic Affairs,
    • The Division of Student Affairs
    • The Division of Health Sciences including the College of Nursing, the Brody School of Medicine, and The School of Dental Medicine, and
    • The Division of Research and Graduate Studies through the Graduate School.

This compliance narrative addresses the core elements of ECU’s Academic and Student Support Services situated in the University divisions outlined. Evidence of student support programs and services effectively promoting the mission of the institution for all students is summarized in tables as well as described in each section. ComprehensiveStandard3.4.9 documents the full range of services that ECU provides to support student academic success across the educational spectrum.  Assessment of the effectiveness in meeting student needs is addressed in detail in the narrative of ComprehensiveStandard3.3.1.3.

I. Student Support Services in the Division of Academic Affairs

Academic and Student Support Services:  Division of Academic Affairs defines the units, support of the mission, student learning and development, and students served in this division.

Office of Undergraduate Studies

The Office of Undergraduate Studies (OUS) supports the improvement of undergraduate academic education by offering programs and services such as academic advising, the Pirate Tutoring Center, ECU Excels, It Just Takes One, and Starfish, an early alert and connection tool intended to support student academic achievement and persistence. The office also works in collaboration with other university initiatives and programs geared toward improving the undergraduate experience with specific focus on retention, persistence, and graduation. Each of ECU’s individual colleges participates in the Academic Advising Collaborative. The mission of the East Carolina University Academic Advising Collaborative is to guide, serve and support students by partnering with academic departments and support services, to promote diverse educational experiences, and to foster professional success and responsible citizenship. Students have easy access to many published and service resources (such as academic plans by major for entering freshmen and community college transfers) designed to support their educational planning and assist their transition through to completion of degree. Students enrolled via Distance Education (DE) also have access to advisement as explained in the FAQs about Distance Education Advising. The Academic Advising Collaborative and other Office of Undergraduate Studies programs are fully detailed in the compliance narrative for ComprehensiveStandard3.4.9.

The Major Advisement Program (MAP) provides specialized advising services for those students who need additional support and guidance, such as those who are undecided or reconsidering majors, who are experiencing academic difficulty, or who have been readmitted to ECU. ECU advisors created MAP to assist students in making this important decision through individualized self-assessments, as well as career and major exploration. Additionally, students receive an increased awareness of available campus resources and a stronger link to the campus community.

Enrollment Services

The Office of Enrollment Services and its affiliation of offices provide quality, timely services for student recruitment, retention and student success at East Carolina University. As a whole, Enrollment Services support students from their application for admission, financial aid, and registration in classes to providing transcripts for a graduate’s first job. Each of the offices highlighted below is staffed with experienced and dedicated staff willing to assist students in every way possible.

The Office of Undergraduate Admissions provides competent, courteous, respectful and efficient professional service to prospective students and their families as they navigate through the inquiry, application, decision and enrollment process at East Carolina University. This office is committed to ensuring that prospective students receive the equity and access required to achieve academic goals.

The Office of Student Financial Aid plays a critical role in making sure that students have access to the financial resources they need to enter and complete their college studies. The financial aid office supports students in identifying and securing financial resources to assist students in achieving a quality education and support their academic objectives. ECU’s Call Center is the telephone gateway to the Financial Aid and Cashier's offices.  The office staff answers general information questions and assists callers with referrals to appropriate web resources and/or connects them to University offices to get their questions resolved.

Students also receive financial support through employment in a variety of positions ranging from hourly work-study and departmental employment to graduate assistant appointments and special project assignments. The Student Employment Office (SEO) provides support to the entire campus community throughout the hiring process of more than 5000 ECU students on an annual basis. SEO maintains an online job database to help current ECU students connect with part-time job opportunities both on and off campus. Working a part-time job on or off campus enables students to apply knowledge and skills learned in the classroom toward future employment. Students who work while going to school have an opportunity to help pay for the cost of their education while gaining experience and valuable skills to enhance their career goals.

The Office of the Registrar is responsible for the integrity of all student records in accordance with the Family Educational Rights and Privacy Act of 1974 (FERPA). Processes for maintaining the security, confidentially, and integrity of student records are detailed in ComprehensiveStandard3.9.2. The efficient communication of registration information to students and the smooth operation of the course registration process are essential to making sure that students complete their courses in a timely manner and in accordance with their educational plans.

Athletics Student Development

The Department of Athletics is committed to excellence, integrity, and enthusiasm. The program, comprised of 19 varsity sports (nine for men and ten for women), belongs to Conference USA. The Office of Student Development offers student services to over 400 student-athletes competing in the ECU athletics program and is accredited by the NCAA. The Office of Student Development is committed to the success and graduation of its student-athletes by providing extensive services and diverse experiences to promote academic achievement, leadership, and personal growth. The office supports student-athletes transition to college through orientation, advising, and social activities with the intent of supporting each student-athlete to degree completion.

International Affairs

The Office of International Affairs inspires, leads and facilitates the achievement of global competitiveness by our students, our faculty and our institution through the provision of on-campus programs, the establishment of international opportunities and the creation of mechanisms through which the international understanding and movement of students, faculty and staff is encouraged and accomplished. Domestic students have numerous opportunities to study abroad as well as participate in globally focused co-curricular programs. The Office of International Affairs works with a variety of departments across campus to facilitate and support student travel as well as leverage global learning expertise.

The Office of International Affairs provides assistance to prospective international undergraduate students planning to study at East Carolina University. The office collects all the required application documents, makes admissions decisions, evaluates foreign transcripts, issues immigration documents and sends out acceptance packages. The office also coordinates the International Student Orientation and a variety of transitional support services such as the First Friends Program, F1- Employment, and engagement in the International Student Association.

The Office of Continuing Studies

The Office of Continuing Studies (OCS) links distance education (DE) students to appropriate support staff in key University offices. From admission to graduation, ECU provides a system of support services that acknowledge the challenges students away from the campus have in meeting the responsibilities of their families and careers in order to be successful in their academic endeavors.  Successful distance education programs require commitment, collaboration and cooperation from all facets of the university.  The Office of Continuing Studies’ mission guides its staff in assessment of each individual situation and not to simply direct students elsewhere to address their needs, but to ensure a successful resolution. These services provide essential support for DE students as they make progress in online programs.

East Carolina’s Distance Education Policies, approved by the Faculty Senate and the chancellor in 2010 and published in the ECU Faculty Manual, guides the development, delivery, and assessment of distance education programs at East Carolina University. Distance education is a formal educational process in which the majority (i.e. more than 50%) of instruction (interaction between students and instructors and among students) in a course occurs when students and instructors are not co-located. Instruction may be synchronous or asynchronous. The course may use Internet, closed circuit, cable, fiber optics, DVDs, CD-ROM or other electronic means to communicate. (The Southern Association of Colleges and Schools definition of “distance education.”)  Faculty members teaching a distance education course have access to consultation, implementation, and evaluation support from appropriate supporting units (i.e. Office of Faculty Excellence, IPAR, college Instructional Support Consultants, library services, etc). The University provides appropriate equipment, software, and communications access to faculty necessary to provide effective distance education. The University will ensure the availability of continuing faculty education and training to enhance proficiencies in the methodology and the technologies used in distance education.

Rather than develop alternative systems for DE students, ECU has developed web based processes that support all students, both DE and campus.  Dedicated e-mail addresses for both prospective students options@ecu.edu and current students ocs@ecu.edu in addition to a toll free number staffed by student service specialists help students navigate the online resources available to them. They provide a single point of contact for distance-education students. OCS is charged with assisting ECU students away from the campus by identifying the nature of their concerns and marshaling the resources of multiple offices to bring that concern to a successful conclusion by providing students with general information, policies and procedures, and referrals to other support services on campus. Student Services staff are easily accessible to assist students through a dedicated email box ocs@ecu.edu or a toll free number. OCS publications and the Options for Adult Learners website provide information about admissions, advising, registration, bookstore services, library resources and other university services.

The university also maintains a website specifically tailored to the needs of distance education students.  The Online Distance Education Options for Adult Learners website provides a dedicated portal where DE students can access services from across the campus. An online orientation developed with the assistance of graduate students in instructional technology help students become familiar with the resources available to them. A series of tutorials guide them through processes through which they can interact with the university online and become successful DE students. A communication plan developed by OCS provides DE students with an email welcome each semester directing them to the resources and services of the office as well reminders throughout the semester with important dates and deadlines.

As part of ECU’s ongoing effort to engage DE students in campus opportunities, Emerging Academic Initiatives hosts live DE student forums. DE Students are able to tune in live, via Centra, a web conferencing tool, to talk to ECU experts in various fields during these events. The forums are based on specific requests from our students for information. The live forums allow students the opportunity to ask questions, give feedback, and to inform us what topics they would like to see addressed in future forums.

The Honors College

The mission of the Honors College at East Carolina University is to recruit, engage, and retain exceptionally talented students and to challenge them to attain high levels of academic achievement.  The Honors College fosters a diverse intellectual community dedicated to excellence in the pursuit of knowledge, skills, and experiences within an innovative multi-disciplinary learning environment especially designed to prepare tomorrow's leaders. Freshman and current ECU undergraduates have the option to enter the Honors College. Incoming freshmen qualify with an unweighted high school GPA of 3.5 or better and a combined SAT of 1200 +/- or ACT score of 26-27+. They are required to live in the Honors Living-Learning Community for their first year and participate in co-curricular programming. Honors classes are small, focusing on interaction and discussion with faculty. In addition, honors students have access to unique opportunities designed to enhance their learning experience, such as the EC Scholars. The EC Scholars program is a merit scholarship program ($40,000 over eight continuous semesters) offered to high ability students who exhibit outstanding academic performance, engagement in the community, effective leadership skills, and embrace a study abroad experience.

II. Student Support Services in the Division of Student Affairs

Academic and Student Support Services:  Division of Student Affairs defines the units, support of mission, student learning and development, and students served in this division.

The Division of Student Affairs provides a diverse and expansive array of student support programs, services, and activities for students at East Carolina University. The vision, mission and values for the Division of Student Affairs serves to guide programs and services that optimize student learning and leadership, builds a safe, supportive and welcoming campus community, fosters the emotional growth and personal development of students, and makes a positive contribution to the overall student experience.

Student Transitions and First Year Programs

The Office of Student Transitions and First Year Programs provides programs and services to ease new students in their transition to East Carolina University, and New Student Orientation is one program offered.  Undergraduate orientation programs at ECU are specialized to meet the needs of entering freshmen and transfer students.  New Student Orientation is designed to promote student personal academic success and individual development. Informative presentations, small group discussions, academic advising, and registration are designed to help students enter the University informed and confident about their upcoming years at East Carolina University. During the program, special sessions facilitated by university administrators and faculty members are offered to provide students and their families with information about the University.

The  Office of Student Transitions and First Year Programs welcomes students to the new academic year through convocation and offers a diverse array of First Year Programs such as Pirate to Pirate Mentoring Program, Camp P.I.R.A.T.E.S., and Pirate Read: ECU’s Common Read Program to prepare students for the college-level environment, learn about resources on campus, and development leadership skills.  Freshman Seminar (COAD 1000) is a course specifically designed to assist freshmen in being successful in their first year of college and beyond. Taught by academic advisors and student life personnel trained in understanding college student development and the academic and social issues encountered by college students, course topics include understanding the transition from high school to college, student development and motivation, goal-setting, learning styles, memory development, listening skills, note-taking skills, communication, critical - thinking skills, ECU academic rules, and career development issues.

The Career Center provides workshops, programs, and opportunities for students that facilitate career exploration, practical work experience, and professional development. The Career Center works in collaboration with the Office of Financial Aid, and the Student Employment Office in ensuring that students have the knowledge, skills, and access to information to gain relevant work experience, secure employment and advance their careers.

Campus Living

Campus Living affords each resident with a supportive and learning-centered environment in three campus locations inclusive of 15 residence halls. Programs to Enhance the On-Campus Experience include the First Year Experience, Finding Opportunities to Connect Undergraduates with Service (F.O.C.U.S.), the Jarvis Leadership Program, the Global Community Program, Music Living and Learning Community, the Engineering Learning Community, Wellness Living Learning Community, and Honors Living Learning Community.

There are currently 14 Campus Dining locations on the main and Health Sciences Campus offering students a variety of convenient and healthy dining options to fit their individual taste, schedule, and geographic needs. Free podcasts available through iTunes offer both residents and commuters a unique and portable source of important information about smart nutrition choices, menu options, and eco-friendly tips for dining on or off-campus.

The Resident Handbook provides information on services provided in the residence halls, dining locations, standards for residence hall living, and safety and security matters. Because enrollment far exceeds on-campus housing capacity, Off-Campus Student Services provides programs and services to meet the needs of commuter students and encourage involvement in campus life beyond the classroom. This outreach is critical to ensuring that all ECU students feel engaged as members of the University community, regardless of where they live.

Free, safe, and dependable transportation is readily available for all students via the
ECU Transit, supplemented by SafeRide, a point-to-point van service that operates to supplement the bus transit system.

Student Involvement and Leadership

The Department of Student Involvement and Leadership offers a broad range of co-curricular, cultural, educational, recreational, and social programs, which supports the university in achieving its mission of being the cultural center of the region. Mendenhall Student Center (MSC) is the hub of student activities, programs, and events on the main campus. Facilities and services available include an information desk; study and TV lounges; meeting, conference, and multi-purpose rooms; a movie theater; a bowling alley; billiards; and the Central Ticket Office. While at MSC, students can visit The Office of Student Activities and Organizations to access resources and information regarding professional and personal development opportunities and attend educational seminars/ training programs and social and cultural activities that are supported by the ECU Student Activities Board (SAB).

ECU has more than 350 campus organizations within 22 different interest categories such as academic, arts, cultural, graduate, leadership, medical, military, recreational, religious, and service. Examples of organizations include the four national Greek Councils, the American Fisheries Society, the GLBTSU, and the Campus Multifaith Alliance. The Student Government Association (SGA) provides an official voice for expressing all students’ opinions and a portal for participation in those decisions affecting students. The Office of Greek Life, comprised of 37 fraternities and sororities with a membership of more than 1,200 students, promotes lifelong learning, friendship, leadership, networking, and career opportunities.

ECU is committed to diversity and cultural awareness in its many forms. The Ledonia Wright Cultural Center promotes an environment that embraces and accepts differences and holds each other accountable. Students of different races, ethnicities, and gender are encouraged to participate in diversity initiatives that are not only inclusive, but also are ambitious and creative. The Ledonia Wright Cultural Center (LWCC) seeks to create and maintain a supportive and inclusive campus environment through programming, services, and advocacy. Named for a popular and respected university professor who advised the university's first African-American student organization, the LWCC, a freestanding structure located in the heart of ECU’s main campus, serves as a facility for research, educational programming and as the repository for the university's collection of African and African-American art. LWCC provides assistance and advisement on the recruitment, retention and graduation of multi-ethnic students, and provides multi-ethnic students with opportunities to communicate their concerns. Notably, LWCC serves as the home for the African American Male Mentoring Program (AAMMP), a newly developed “mirror image” retention initiative developed to support African American male student success with specific emphasis on degree completion.

The Center for Student Leadership and Engagement provides opportunities, support and experiences, in alignment with ECU’s Integrated Leadership Framework, for students to engage in the leadership process by developing competencies, building meaningful relationships and enhancing personal growth. The Center is intentional in creating co-curricular opportunities for students to create positive sustainable change in real-life situations, grounding all leadership and engagement experience in a variety of theoretical foundations along with the guiding principles embedded in the integrated leadership framework. Programs A-Z are diverse ranging from emerging leader engagement in the Emerging Leaders Program for first year students, the Greek Emerging Leaders, and the Walter and Marie Williams Leadership Awards Program; to deepened engagement in The Leadership Challenge, The Organizational Leadership Challenge, Advanced Leaders, and Multi-Cultural Leader Symposium.  Special events feature a variety of conferences including the statewide, reading circles, and a leadership movie series.

Consistent with ECU’s mission statement, the Volunteer and Service-Learning Center (VSLC) engages students in effective volunteer and community-based learning activities in order to strengthen communities, promote commitment to civic responsibility, and enhance the academic experience. Encouraging these activities supports the development of students who understand the important role that they play as individuals within the global community with special emphasis on awareness of community issues, respect for diversity, and leadership development. Volunteer opportunities include the Campus Kitchen program that pairs ECU students with the local food bank, the ECU READS/WRITES/COUNTS tutoring partnership with local elementary schools, and events like Holocaust Awareness Day and On-Campus Blood Drives. A popular student activity is T.R.I.P.S. (Turning Responsibility Into Powerful Service), designed to educate students about specific social issues by immersing them in diverse cultures and environments across the country through service-learning. VSLC also serves as a key resource center for connecting students, faculty, and community partners in a diverse range of service-learning courses offered for academic credit. The Service Opportunities Guide describes the full array of programs and services provided by the VSCL.

Recreation and Wellness

Campus Recreation and Wellness (CRW) supports and encourages balanced, healthy lifestyles for the diverse ECU community by providing leadership development through educational and recreational programs. Students may take advantage of the award winning Student Recreation Center operated by the department on the main campus, which sponsors everything from outdoor adventure trips to club sports to personal training. Activities emphasize the development of the whole student, focusing on student leadership, a sense of community, as well as fun and enjoyment. For students who seek an informal athletic experience, the intramurals program provides men’s, women’s, and co-ed leagues, tournaments, and events in a wide variety of team sports and activities. With a range of competitive levels, all interested students can find activities that fit their abilities. Leadership and Team Training is facilitated through the Odyssey Course located at the North Recreational Complex and the Alpine Tower and Low Course located at the Blount Sports Complex. 

Campus Recreation and Wellness offers a multitude of activities and outreach to students on Health Sciences Campus as well. Recently, CRW collaborated with the Brody School of Medicine and ECU Physicians to offer cholesterol screening, a heart disease prevention luncheon, and a Heart and Sole Walk in observation of Wear Red for Women Day.  The Annual Cancer Prevention Day that began in September 2008 has transformed into multiple events that are hosted by CRW and the student organization, Healthy Pirates.  These events aim to bring awareness to the students and campus community as a whole and both CRW and the Healthy Pirates collaborate with multiple departments and student organizations on both the east and health sciences campuses. Education outreach on Health Sciences Campus has included workshops on tobacco cessation, breast cancer prevention, alcohol and other drugs, heart disease, and cancer prevention. Each month the Birthday Brigade, which is part of our alcohol education program, is held on the Health Sciences Campus, and yoga classes are offered as well. Other Health Sciences Campus activities include a Safe Spring Break event, Body Image Awareness education tables, and the Healthy Monday campaign.

Campus Wellness further reinforces the importance of healthy living and is promoted by the student-run Healthy PIRATES/Peer Health Program promotes healthy living and educates students on a range of topics. Peer health educators are students trained to teach fellow students about pertinent health issues. Peer health educators can receive academic credit as an elective and participate in campus programming efforts.

Health, Safety, and Specialty Support Services

ECU acknowledges that effective learning cannot occur if students fear they are at risk in their surroundings. Located in the Division of Student Affairs, the Dean of Students is committed to providing a safe and secure learning environment by offering to assist distressed individuals and connecting them to appropriate campus resources. In addition, the Dean of Students Office offers the campus community a portal for reporting behavioral concerns to professionals on campus that can assist with solving the issue. 

Student Legal Services is an advisory service directed toward helping students determine whether representation by a lawyer is needed or beneficial in a given situation. Mediation services and areas of advising may include landlord-tenant and lease issues, advice on city codes, minor criminal matters, restraining orders, residency, and insurance issues.

Student Health Services operates a primary healthcare facility located conveniently on the main campus. Dedicated professionals (physicians, nurses, PAs, etc.) provide quality healthcare to enrolled students, offering a comprehensive list of preventative and medical services (such as HPV vaccinations and smoking cessation advice) to support the overall health and well-being of the campus community.

Counseling services are also committed to serving distance education students. The Center for Counseling and Student Development has an online screening program for distance education students as well as a network of local counselors across the country that students can be referred to. ECU cannot provide further counseling services to distance education students beyond the aforementioned screening program and referral services because of privacy concerns.

The Office of Student Rights and Responsibilities promotes student awareness and understanding of (student) rights and responsibilities as community members, engaging students in ethical decision-making. It upholds the academic integrity and behavioral standards of the University by adjudicating violations of the Student Code of Conduct in a fair and consistent manner, treating each student with dignity and respect. The office seeks to instill in students a sense of responsibility for their behavior both on campus and off campus.

The Department for Disability Support Services (DSS) is responsible for ensuring that individuals with disabilities have access to reasonable accommodations and services. The department provides resources, information on policies and procedures, and the forms necessary for support of students presenting with ADD/ADHD, deaf and hard of hearing, learning disabilities, medical, mobility, psychological, and visual impairments. Student support also includes facilitating access to assistive technology, accessible parking permits, and accessible textbooks.

Social and Student Media             

Student Media has an impact on the student body at ECU in many facets, such as providing informative up-to-date information, but more importantly, Student Media provides a working laboratory for the students to gain actual skills that can be used in the media markets they choose upon graduation from ECU.  These outside-the-classroom activities are a great example of true co-curricular engagement and a way to reinforce what is being taught in the classroom and read in their textbooks.  At ECU, the students are exposed to all types of media such as print and electronic forms.   Currently, ECU offers WZMB 91.3 FM (student radio station), The East Carolinian (student newspaper), Campus 31 (student TV station), The Buccaneer Yearbook (student yearbook), and Rebel (student literary magazine).  Many of these media outlets have won national awards such as the Pacemaker Award, among several others.  

Another form to connect with the ECU student body was the formation of the Inner Pirate Network (IPN), which is a social media network for only the ECU Community.  The IPN provides a resource for students to connect with one another before they even step foot on campus, for student and faculty to connect with each other, and provides a great way to connect the 6,000 Distance Education students enrolled here at ECU.  Social media is also a great way for student services and the Division of Student Affairs to connect with the students about special events.  A majority of the Student Affairs units have Facebook, Twitter, Tumbler, etc. accounts that the students automatically recognize and relate to for what they need for engagement, involvement, and maturation at ECU.  Most of the Division of Student Affairs social media accounts have oversight from the Office of Marketing and Communication

Student Affairs Assessment, Research and Retention

The Director of Student Affairs Assessment, Research and Retention (SAARR) (see Division of Student Affairs Organizational Chart) leads the creation of a culture of evidence and improvement within the Division of Student Affairs (27 units with 280 full-time employees) in support of student learning, development, and success. SAARR provides leadership to increase the institution’s knowledge about students, the educational environment, and institutional effectiveness to continuously improve student programs and services, and does so through service in support of outcomes-based assessment, data-driven decision-making, strategic planning, student-focused research, and professional education. The Division’s current assessment and research priorities include persistence and student success, leadership development, and identity development. Initiatives directed at learning more about the needs of under-represented and under-served students include inquiries regarding African-American Undergraduate Male Success at East Carolina University, African American Male Mentoring Report: Fall 2011 Activities and Outcomes, and the LGBT on Campus Webinar Report

During 2011, the Director of Student Affairs Assessment, Research, and Retention provided leadership for the development of a strategic plan for the Division, with an emphasis on enhancing student success, learning, and leadership development along with addressing the overall quality of life for all students.  During this timeframe, focus groups, subgroups, and Student Affairs Café Conversations were held and open to all members of the Division of Student Affairs.  While the input was sought from all Student Affairs professions, the Student Affairs Assessment Team (SAAT), a group of professionals representing each functional unit within the Division of Student Affairs, was compiling evidence and notes to develop the five Strategic Directions of the Division and to ensure that the Division’s Strategic Directions complemented the East Carolina University’s Strategic Directions.   The Division of Student Affairs Strategic Plan and the new mission, vision, and values were unveiled in January 2012 to every member of the Division of Student Affairs.   

The Office of Student Affairs Assessment, Research, and Retention offers assessment skills and knowledge seminars for Student Affairs educators in the division (based on ASK Standards).  These seminars cover topics such as Applying Student Learning and Development Theory, Articulating Student Learning Outcomes, Using Focus Groups for Assessment Purposes, and Constructing Effective Surveys.  Such professional development builds capacity for greater understanding of the ECU student experience and needed improvement in support of institutional effectiveness. CAS Standards are also used in crafting the professional development seminars, as described in the Summative Report: Professional Development Survey and translated to the Student Affairs Continuing Career Development Program Schedule for 2011-2012Assessment of the effectiveness in meeting student needs is addressed in detail in the narrative of ComprehensiveStandard3.3.1.3

III. Student Support Services in the Division of Health Sciences

Academic and Student Support Services:  Division of Health Sciences defines the units, support of mission, student learning and development, and students served in this division.

The College of Allied Health Sciences

The College of Allied Health Sciences strives to improve the quality of health through leadership, excellence, and innovation in the delivery of baccalaureate, master’s doctoral, and continuing education programs, providing professional and clinical services. The College of Allied Health Advising works with both undergraduate and graduate students, including students in pre-dental, pre-medical, pre-law, and other health professions.  The Career Center situated in Student Affairs provides a designated career liaison to both the Colleges of Allied Health Sciences and Nursing to assist and guide students in their career quest. Student leadership development is fostered through engagement in the Student Leaders Council, nine allied health student organizations, and a variety of workshops, seminars and conferences such as the Interprofessional Health Leadership Conference, Lunch & Learns, and Reading Circles.

The College of Nursing

The Office of Student Services and Advising Center in the College of Nursing provides a supportive positive environment for more than 1100 undergraduate and graduate nursing students as they pursue their degrees. The office houses the Advising Center, available for intended as well as declared majors. Advisors are available to assist with academic questions, registration, drop-add procedures and graduation requirements, and are also interested in becoming better acquainted with nursing students as individuals. Because of the rigor of nursing school and the number of students, the Student Development and Counseling Center is housed within the College of Nursing in the Health Sciences Building. Services provided by this office include: group and individual counseling for academic and personal issues, workshops to increase academic skills and personal development, and assessment and licensure preparation. Referrals are appropriate for freshmen who intend to enter nursing school to students in one of the graduate nursing programs. This office also organizes student orientation and presents a variety of workshops that support student transitions through the course of the academic program. Consultation for student issues is available for all faculty and staff, remembering that student confidentiality is of highest importance The Learning Resource Center assures that nursing students have access to basic and advanced learning technologies which enable them to competently perform essential nursing interventions in diverse healthcare environments. Nursing students also have a number of opportunities for leadership engagement in the College through six diverse student organizations and the Student Leadership Council, which serves as an advisory group. Finally, a Future Pirate Nurse Living Learning Village has been established to bring intended nursing students together in a residential environment that provides encouragement, support and enrichment activities that lead to success in the pursuit of a nursing degree at East Carolina University.

The Brody School of Medicine

The Brody School of Medicine (BSOM) provides comprehensive student support services for its 300 students through its Office of Student Affairs. The mission of the BSOM Office of Student Affairs is to create a supportive environment in which medical students may develop personally and professionally, and to maintain records of students' accomplishments toward their medical school requirements. The BSOM Office of Financial Aid offers financial aid assistance to medical students who need money to attend medical school. An important aspect of beginning medical school is participation in the new student orientation, in which students are prepared for the rigorous schedule and also get to know their cohort through participation in a ropes course.  Medical students also have an opportunity to engage in a diverse array of medical student organizations and interest groups that support the professional development of students through networking, community service, educational activities, and travel to conferences. The Medical Student Council is an elected governance organization whose purpose is to represent the entire medical student body and serve as a unified voice in the education, political, and social interests of BSOM medical students. The BSOM Personal Counseling  provides confidential personal counseling and psychiatric services to medical students.

The Brody School of Medicine also has an Office of Admissions, which recruits and supports all pre-health students at the undergraduate level and provides group and individual academic counseling for medical and health sciences students. This office provides information regarding the student profile, financial aid and expenses, and admission requirements along with coordination the Brody Scholars Program and Summer Program for Future Doctors.  The newly formed Office of Medical Education and Student Development provides a full range of support services for medical students, consistent with the institution’s mission, intended to promote student learning and the development of medical students.

The School of Dental Medicine

The School of Dental Medicine was established to address the shortage and maldistribution of dentists in North Carolina. The school admitted its inaugural class of 52 students - all North Carolina residents - in August 2011. The vision for this new school is to improve the health and quality of life of all North Carolinians by creating leaders with a passion to care for the underserved and by leading the nation in community-based, service learning oral health education. The school's model - unique in dental education - includes fourth year dental students, postgraduate residents, and faculty providing patient care in ECU-owned and operated Community Service Learning Centers located in communities of need across the state.

The Office of Student Affairs coordinates the recruitment admission of students who aspire to practice primary care dentistry within communities of need in North Carolina, and specifically seeks to recruit academically qualified students from disadvantaged backgrounds, rural areas, and under-represented minority populations. The Office of Student Affiars facilitates students' ability to access a wide range of support services, including academic and psychiatric counseling and financial aid resources (
Helpful Links). Service is integral to the vision and mission of the school. Given the importance of community-based engagement, prospective and enrolled dental medicine students are expected to participate in a wide range of service-related activites. Currently, students serve through their involvement with the North Carolina Dental Society's Mission of Mercy, Greenville's Project Homeless Connect, the Baptist Men's Dental Bus, and similar programs.

IV. Student Support Services in the Division of Research and Graduate Studies

Academic and Student Support Services:  Division of Research and Graduate Studies defines the units, support of mission, student learning and development, and students served in this division.

The Graduate School

The Graduate School provides admissions services for prospective students, including recruitment and centralized application processes. There is a Graduate Student Advisory Council (GSAC) that provides a forum for graduate students to bring concerns to the Graduate School and departments. There is also a member of the GSAC who represents students on the Graduate School Administrative Board which is the main representative body for governance of the Graduate School. The Graduate School promulgates academic policies and forms that support student progression though their graduate programs. There is also a student grievance procedure available for students who have concerns and complaints related to their graduate education. 

In conclusion, East Carolina University provides student support programs, services, and activities consistent with its mission that are intended to promote student learning and enhance the development of its students.


Documentation

Reference Title  Location

Academic Advising Collaborative

2.10 Academic Advising Collaborative

Academic Affairs

Academic Affairs

Academic and Student Support Services

AcademicandStudentSupportServices

Academic and Student Support Services:  Division of Academic Affairs

Academic and Student Supp_Div of AA

Academic and Student Support Services:  Division of Health Sciences

Academic and Student Supp_Div of HS

Academic and Student Support Services:  Division of Research and Graduate Studies

Support Services Graduate Studies

Academic and Student Support Services:  Division of Student Affairs

Academic and Student Supp_Div of SA

Academic Policies and Forms

2.10 Grad Academic Policies and Forms

African American Male Mentoring Program

African American Male Mentoring Program Homepage

African American Male Mentoring Report: Fall 2011 Activities and Outcomes

African American Male Mentoring Program

African-American Undergraduate Male Success at East Carolina University

African American Undergraduate Male Success at East Carolina University

ASK Standards

ASK Standards

Athletics

2.10 East Carolina University - Athletics

BSOM Office of Financial Aid

2.10 Financial Aid and Expenses

BSOM Office of Student Affairs

2.10 BSOM Student Affairs

BSOM Personal Counseling

2.10 Counseling Center

Camp P.I.R.A.T.E.S.

Camp PIRATES

Campus 31

Campus 31 Television

Campus Dining

ECU Campus Dish

Campus Kitchen

Campus Kitchen

Campus Living

2.10 Campus Living - Home Page

Campus Recreation and Wellness

2.10 Campus Recreation and Wellness

Campus Wellness

Campus Wellness

Career Center

2.10 The Career Center _ Homepage

CAS Standards

CAS Standards

Center for Counseling and Student Development

Counseling and Student Dev

Center for Student Leadership and Engagement

Center for Student Leadership and Engagement

Centra

Centra

Central Ticket Office

Central Ticket Office

club sports

Club Sports

College of Allied Health Advising

Allied Health Advising

College of Allied Health Sciences

CAHS

Comprehensive Standard 3.3.1.3

ComprehensiveStandard3.3.1.3

Comprehensive Standard 3.4.9

ComprehensiveStandard3.4.9

Comprehensive Standard 3.9.2

ComprehensiveStandard3.9.2

Convocation

Convocation

DE Student forums

DE Student Forum

Dean of Students

Dean of Students _ Mission Statement

Department for Disability Support Services

Department for Disability Support Services

Department of Student Involvement and Leadership

Student Involvement and Leadership

Distance Education Policies

Faculty Manual part6

Division of Health Sciences

DHS Home

Division of Research and Graduate Studies

Research and Graduate Studies

Division of Student Affairs Organizational Chart

SA Org Chart

Division of Student Affairs Strategic Plan

Division of Student Affairs Strategic Plan

East Carolina University Student Profile

East Carolina University Student Profile 2011-2012 snapshot

EC Scholars

About EC Scholars

ECU Excels

ECU Excels

ECU mission statement

ECU Mission Statement

ECU READS/WRITES/COUNTS

ECU READS WRITES COUNTS

ECU Student Activities Board

SAB

ECU Transit

ECU Transit

Emerging Academic Initiatives

Emerging Academic Initiatives

Enduring values

Enduring Values

F-1 Employment

International Student Employment

Family Educational Rights and Privacy Act of 1974 (FERPA)

2.10 FERPA

FAQs about Distance Education Advising

DE FAQ

First Friends Program

First Friends

First Year Programs

First Year Programs

Freshman Seminar (COAD 1000)

2.10 COAD 1000

Future Pirate Nurse Living Learning Village

Future Pirate Nurse Living Learning Village

GLBTSU

2.10 GLBT Student Union

Graduate School Administrative Board

2.10 Grad Administrative Board

Graduate Student Advisory Council

2.10 Grad Student Advisory Council

Healthy PIRATES/Peer Health Program

Healthy PIRATES_Peer Health

Helpful Links

Dental Helpful Links

Honors College

2.10 Honors College

Inner Pirate Network

Inner Pirate Network

Integrated Leadership Framework

Integrated Leadership Framework

International Student Association

International Student Association

International Student Orientation

International Student Orientation

Intramurals

Intramurals

It Just Takes One

It Just Takes One - Volume 5

Leadership and Team Training

Team Training

Learning Resource Center

Nursing Learning Resource Center

Ledonia Wright Cultural Center

2.10 Ledonia Wright Cultural Center

LGBT on Campus Webinar Report

LGBT Critical Issues on Campus

Major Advisement Program

2.10 Major Advisement Program

Medical Student Council

Brody Medical Student Council

Medical student organizations and interest groups

BSOMStudent Organizations

Mendenhall Student Center

2.10 mendenhall

Multifaith Alliance

2.10 Campus Multifaith Alliance index

NCAA

2.10 NCAA Accreditation

New Student Orientation

New Student Orientation

New student orientation BSOM

2.10 Brody orientation

ocs@ecu.edu

mailto:ocs@ecu.edu

Off-Campus Student Services

2.10 Off-Campus Living Home

Office of Admissions

2.10 BSOM Admissions

Office of Continuing Studies

2.10 Division of Continuing Studies

Office of Enrollment Services

Office of Enrollment Services

Office of Greek Life

2.10 Greek Life index

Office of International Affairs

Office of International Affairs

Office of Marketing and Communication

Student Affairs Marketing and Communication

Office of Medical Education and Student Development

Office of Medical Education and Student Development

Office of Student Activities and Organizations

SAO

Office of Student Development

2.10 Student Development Index

Office of Student Financial Aid

2.10 Office of Financial Aid

Office of Student Rights and Responsibilities

2.10 Office of Student Rights and Responsibilities

Office of Student Services and Advising Center

Nursing Advising

Office of Student Transitions and First Year Programs

Office of Student Transitions and First Year Programs

Office of the Registrar

2.10 Office of the Registrar

Office of Undergraduate Admissions

Undergraduate Admissions

Office of Undergraduate Studies

Office of Undergraduate Studies

On-Campus Blood Drives

blood drives

Online Distance Education Options for Adult Learners

Options

Options for Adult Learners

Options for Adult Learners

options@ecu.edu

mailto:options@ecu.edu

Personal Training

Personal Training

Pirate Read: ECU’s Common Read Program

Pirate Read_ ECUs Common Read Program

Pirate Tutoring Center

Pirate Tutoring Center

Programs A-Z

Programs A-Z

Programs to Enhance the On-Campus Experience

2.10 SpecialtyPrograms

Rebel

Rebel Magazine

Resident Handbook

2.10 ResHandbook11-12

SafeRide

2.10 ECU Transit_ SafeRide

School of Dental Medicine

School of Dental Medicine

Service Opportunities Guide

Service Opportunities Guide

Student Affairs

About Student Affairs

Student Affairs Assessment Team

Student Affairs Assessment Team

Student Affairs Assessment, Research and Retention

SA Assessment Research and Retention

Student Affairs Café Conversations

Student Affairs Cafe Conversations

Student Affairs Continuing Career Development Program Schedule for 2011-2012

2011-2012 Professional Development schedule as of 3-16-12

Student Code of Conduct

2.10 Student Code of Conduct

Student Development and Counseling Center

Nursing Development and Counseling Center

Student Employment Office

2.10 Student Employment Office

Student Government Association

2.10 SGA index

Student Health Services

Student Health Services

Student Legal Services

SLS

Student Media

Student Media

Student Recreation Center

Student Recreation Center

Summative Report: Professional Development Survey

Student Affairs division-wide needs assessment professional development

T.R.I.P.S.

TRIPS

The Buccaneer Yearbook

Buccaneer

The East Carolinian

The East Carolinian _ Pirate News

theoretical foundations

Theoretical Foundations

vision, mission, and values

Student Affairs Mission

Volunteer and Service-Learning Center

VSLC

WZMB 91.3 FM

WZMB