The institution provides appropriate academic support services.
 

Compliance Judgment: In compliance             

Narrative

East Carolina University (hereafter, ECU or the institution) provides academic support services to both students and faculty consistent with the institution’s mission, enhances the educational experience and contributes to the achievement of teaching and learning outcomes.  This report documents the range of services that ECU provides to support student academic success at all stages from orientation through graduate education.  The report is divided into sections describing services for first year and transfer students, services that support all students (“general services”), and services that support specific departments or categories of students (“special programs”).  The report also provides a summary of academic support services provided to faculty.

Academic Support Services for First Year and Transfer Students

The Office of Student Transitions and First Year Programs (OSTFYP) provides a coordinated, comprehensive approach to enhancing first year student success , and beyond, by achieving four fundamental goals:  developing a sense of belonging, collaborating with academic affairs, serving as a liaison for parent council, and maintaining a sense of progression during the first year of college and beyond.  These goals are accomplished through the following functional areas:  New Student Orientation, Family Orientation Program, Transfer Student Orientation, Freshman Seminar (COAD 1000), Plunge Into Purple, Student Convocation, Parent Services & Diversity Outreach, and Transfer Student Services.

The New Student Orientation program is designed to assist students with the transition to East Carolina University. The two-day program, held in June and July, includes time for students to take placement tests, meet with advisors, register for classes, discover resources available on campus, learn about student organizations, and get a One Card (student ID). Students have the opportunity to meet other new students, ECU staff and faculty, and their Orientation Assistant.  The Family Orientation Program runs concurrently with the New Student Orientation program. Family members have the opportunity to learn more about ECU and the resources available to the student. Topics include helping students through their first year of college, financial aid and payment of tuition and fees, life on campus, information about housing and meal plans, and academic policies.

The Transfer Student Orientation Program is held in January as well as during the summer.  At the orientation, students learn about academic policies, discover campus resources, meet other transfer students, get their ECU One Card, meet with an advisor, and register for classes. 

The objective of Freshman Seminar (COAD 1000) is to assist freshmen in being successful in their first year of college and beyond.  Topics covered in this course include understanding the transition from high school to college, student development and motivation, goal-setting, learning styles, memory development, listening skills, note-taking skills, study skills, test-taking skills, communication, critical-thinking skills, ECU academic rules and regulations, and career development issues.  COAD 1000 is taught by faculty, academic advisors and student life staff trained in understanding college student development and the academic and social issues encountered by college students.

Plunge into Purple facilitates events that welcome students to the traditions of ECU through education, social interaction, and involvement.  For example, the annual Get a Clue Involvement Fair showcases hundreds of opportunities to be involved on campus and in the community, while Connect at the Cupola gives students the opportunity to meet with faculty and advisors in their major and to learn about academic resources. 

Transfer Student Services educates prospective and newly enrolled students about the transfer process and how to adapt to their new environment.  The services equip students with the resources and tools needed to be successful academically and to adjust socially, and encourages student engagement and involvement by connecting them to organizations, programs, and activities that will enrich their experiences at ECU and promote a stronger sense of belonging and community.

Academic Support Services for Students – General 

The Academic Advising collaborative provides expert guidance to students with a focus on retention, timely graduation, and overall student academic success.  The advising collaborative includes 45 professional advisors who support students in the following programs: Art, Arts & Sciences, Business, Communication, Education, Health and Human Performance, Honors Program, Human Ecology, Music, Nursing, Pre-professional programs, Technology and Computer Science, and Undecided students.  Some departments maintain a faculty advising model and work with students as incoming freshman through graduation. For areas that do not maintain the faculty advising model, the Academic Advising and Support Center (AASC) is a hub for the ECU advising collaborative and houses several advising areas.  The Director of the AASC also serves as the coordinator for the ECU Advising Collaborative, and facilitates communication between the AASC and the advisement that occurs in School/College-specific Advising Centers, and coordinates the academic departments that require faculty to advise students. The advising collaborative sets and monitors goals each semester, and the entire professional advising collaborative meets two to three times each semester, and the directors of each advising center meet twice each month.

In addition to group and individual advising sessions with students, members of the Academic Advising Collaborative also connect with students and faculty through representation on department-level, school/college-level, and university-level committees; instruction of or presentations to COAD 1000 (first-year seminar) courses; presentations to students and faculty during recruitment and transition opportunities (e.g. Open House, First Generation College Student Networking Group, Pirate Palooza, Plunge into Purple events, College of Business’s Taking Care of Business event, Teacher Cadet Day); programming events; specialized workshops (e.g. interviewing, financing); a strong presence at Freshmen and Transfer student  orientation events; connections with student organizations; ongoing electronic communication (e.g. email updates and website presence); monthly faculty advisory training events and resources; attendance at program area and departmental meetings; generation of student reports; and community involvement.   The advising collaborative uses a wide range of communication vehicles with students including phone conferences, face-to-face meetings, email communication, Facebook, social media, and a frequently updated web presence.  The collaborative has actively reviewed and refined advising services based on multiple sources of feedback including sophomore surveys, senior surveys, the annual academic advising survey, ongoing faculty feedback, and assessment measures including colleague-assessments, personal self-assessments, and supervisor-assessments.  In Spring 2011, 93% of students indicated on the Student Assessment of Advising  Survey that they were pleased with their academic advising experience, rating most highly ECU advisors’ ability to create a comfortable atmosphere and keep appointments, knowledge of core/degree/course requirements and campus resources and services, and keeping students informed of policies that affect them.  The Graduating Senior Survey includes responses from students with faculty advisors as well as professional advisors from the collaborative.  Spring 2010 results and comparisons with the UNC averages are available in the Graduating Senior Survey.

The Career Center provides workshops, programs, and opportunities for students that facilitate career exploration, practical work experience, and professional development.  Annual Points of Pride fact sheets document assessment and outcomes with both students and employers.

The Catalog Production and Curriculum Development subunit within the Office of Academic Programs is charged with producing easily-accessible, high-quality academic catalogs, and with facilitating the campus curriculum development process. ECU’s undergraduate and graduate catalogs are published annually as separate documents, and an online updated catalog is maintained as the official catalog. The catalogs contain the university’s curricula, degree requirements, course offerings, and academic policies and regulations. Both undergraduate and graduate catalogs are offered online in two formats, an HTML version and a PDF version. The HTML version is a continuously updated, dynamic edition of the academic catalog that is accessible via a web browser. It is kept current with curriculum revisions as they are approved by the institution, and is considered the official ECU academic catalog. The PDF version is a downloadable copy of the HTML catalog as of August 15 of each year, when it is “frozen” to establish the guidelines and regulations under which each incoming class will matriculate.

To ensure that the university’s catalogs are adequate and appropriate to meet the needs of the ECU’s faculty and students, the subunit regularly seeks feedback from various campus groups such as the Faculty Information Technology Review Committee (FITRC), ECU deans and directors, academic advisors, randomly selected groups of undergraduate and graduate students, students taking COAD 1000 (first-year seminar), the ECU Pirate Tutoring Center staff, student surveys, the University Catalog Committee, faculty members, and administrators.  Evaluation data are continuously used to ensure that the university’s catalogs meet the needs of the university’s faculty and students. 

The Center for Counseling and Student Development (CCSD) offers personal and academic counseling to currently enrolled ECU students as well as educational programming to the ECU community. The Center consists of 13 mental health professionals and three administrative support staff. Clinical staff members work with students individually on achieving their academic goals, particularly on decreasing the negative impact a student’s mental health issues can have on academic performance. In addition, clinical staff members work with students during educational outreach presentations to improve student academic success, addressing topics such as time and stress management, test anxiety, understanding substance use and other mental health issues impact on academic performance. CCSD conducts student surveys in the fall and spring semesters for students who are actively involved in individual or group clinical services. These surveys ask students to provide anonymous feedback regarding their satisfaction with CCSD services, including the impact CCSD services have had on their academic career. The Center advertises its services in several ways, including a thorough website detailing services, staff, and mental health education. Additionally, all freshmen living on campus interact with a CCSD staff member during a safety orientation that is conducted in residence halls. Services are advertised whenever CCSD staff members engage students and faculty/staff during educational outreach programming.

The Department for Disability Support Services (DSS) provides classroom accommodations to students with verified disabilities.  DSS manages a full-service testing center where students can access accommodations for their examinations.   Accommodations are provided to eligible students enrolled on the east and west campuses.  DSS provides in-service workshops to faculty and staff regarding students with disabilities and ECU’s policies and procedures for working with these students.  DSS services are advertised in multiple ways.  Published information about disability services is located in the undergraduate and graduate catalogs, the application for admission, and the student handbook.  There is also a strong web-based presence in the form of a DSS web site which can be accessed through the University Accessibility Portal located at the ECU homepage.  The Office of the Provost requires that a disability statement is placed on each class syllabus that indicates the faculty’s willingness to work with students with disabilities and refers students to DSS for additional assistance and support.  The number of students registered with DSS has steadily increased each semester, with approximately 476 students in the 2007 – 2008 academic year and 532 students in the 2009 – 2010 academic year.  The number of exams administered at the DSS testing center also continues to increase, from 1,448 exams administered during the 2007 – 2008 academic year to approximately 3,000 exams administered in 2010 and 2011.

The ECU Department of Athletics Office of Student Development is committed to helping student-athletes achieve academic as well as athletic excellence.  An online Student-Athlete Handbook provides guidance on achieving academic success.  The Office of Student Development’s services include providing academic mentoring and tutoring services to student-athletes.  To assist in becoming successful and independent learners, academic mentors are assigned at the student’s or academic counselor's request.  Tutors are assigned to student-athletes as requested to assist with specific course content by providing clarification of material covered in course lectures and readings.   Tutors may be assigned as one-on-one tutors, small group / paired tutoring, large group tutors, and drop-in tutoring labs.  Academic Study Halls are required for all freshmen student athletes. Study halls provide a structured and monitored study environment where student-athletes are given the resources, time, and location to complete the required work of our demanding university curriculum. After the freshmen year, students may remain in study hall if their cumulative GPA does not meet the established criteria.  The Office of Student Development has a full-time Learning Specialist on staff to assist students with learning strategies and techniques needed for success at the collegiate level.

The Office of Continuing Studies (OCS) serves as a bridge between the student at a distance and the academic and administrative units of the university. The office respects and understands the unique demands of distance learning and is committed to assuring quality, accessible programs and services. The office conducts its activities in partnership with the academic and administrative units of the university. The needs and challenges of distance education (DE) students are often more complex and their service expectations are higher, reflecting the fact that many of them are nontraditional students engaged in professional careers.  Therefore, successful distance education programs require commitment, collaboration, and cooperation from all facets of the institutionWith a dedicated email address and a toll free number staffed by student service specialists who serve as a single and consistent point of contact for students away from campus, the office is available to students.  These staff members provide assistance and reassurance to students navigating available online resources as well as assistance with general program information, procedural issues, and connections with additional campus resources.

Program services are evaluated annually, and the division participates in the university's regular cycle of external program reviews.  The Office of Continuing Studies makes frequent use of ECU’s comprehensive email communication plan to disseminate information about available services and reminders of important dates, registration reminders, and reassurances of support.  The Options for Adult Learners website provides a central repository for services and information for DE students, and orientation and online tutorials are available to assist new and current DE students. “Options for Adult Learners,” an annual newspaper insert is also distributed in print newspapers across North Carolina.   

In 2005, ECU participated in the Noel-Levitz Priorities Survey for Online Learners to assess the satisfaction and priorities of students in distance learning and online programs.  This research helped ECU examine student transactions with all major aspects of their experience, including academic registration and customer service.  Satisfaction with an institution included a combination of academic factors as well as areas related to other campus services. These include student interaction with faculty as well as the service students receive from staff and administrators; the resources provided to students; policies that are in place; and students’ overall feelings about the value of the total educational experience. Satisfaction assessment was refined by capturing students’ levels of importance (or expectations).  Importance ratings provide institutions with valuable data on the areas that matter most to students.

As shown in the Noel-Levitz Institutional Summary Priorities Report, in each of the five categories surveyed, ECU exceeded the national norms.  However, one of the benchmarks in which at that time ECU scored lower than the national norms was: “Registration for online courses in convenient.” In fall 2007, ECU completed the Banner Student implementation allowing all ECU students to register conveniently online.

The Distance Education Proctoring Center offers test proctoring services to students enrolled in DE classes at East Carolina University and other universities within the University of North Carolina system. Part of the UNC Online Proctoring Network, the center is a state-of-the-art facility that ensures integrity in the proctoring and examination processes.

The Office of Continuing Studies administers the university’s Summer Study Abroad programs. These programs operate in accordance with the university guidelines and are in partnership with academic departments and the Office of International Affairs. The Summer Study Abroad website features information about all approved programs including flyers or brochures with program information. Classroom presentations and interest meetings are offered for students and faculty interested in learning more about summer programs, and each November the Office of Continuing Studies and the Office of International Affairs collaborate to sponsor a summer study information fair to help recruit participants.  The semester-long study abroad program is administered by the Office of International Affairs.  This program provides individuals with a variety of international opportunities, helping participants develop clear insights into the increasing interdependence of today’s world.  The program’s goal is to promote an understanding of how differences among nations, cultures, races, and languages influence perceptions of world issues and events.

Information Technology and Computing Services (ITCS) provides the technology infrastructure and support for faculty and students – both on campus and distance education.  ECU maintains over 300 technology-enhanced classrooms equipped with sympodiums, lecture-recording devices, DVD players, document cameras, and flatscreens/projectors, etc.  An extensive wireless network provides coverage across the ECU campuses for students who need to connect to the university network to access course content and university systems.

Campus computer labs in academic buildings, residence halls, and libraries allow students to complete coursework and projects using discipline-specific and office productivity software. Computers are replaced every four years, and hours of operation are posted on the ITCS website.  Students can print PowerPoint slides, syllabi, lecture notes, and handouts in these computer labs. The IT Help Desk is available to help troubleshoot technical issues such as connecting to the network, installing software, and accessing e-mail.  Similarly to campus students, distance education students can contact the IT Help Desk through a toll free number, live chat, or by submitting an online service request.

Students access software they need for coursework in the campus computer labs or through the Virtual Computing Lab (VCL) that provides twenty-four/seven free access to software from any location where students have internet access. Students who need to purchase software can do so through ECU Dowdy Student Stores at deep educational discounts. Students can purchase computers through the ACE program. ECU makes recommendations for minimum computer standards based on academic majors, and has vendor contracts through Dowdy Student Stores.  ACE provides troubleshooting to all students and warranty support for Dell, Lenovo, and Apple computers.  In most cases a loaner computer is available for students while their computer is being repaired. 

Through the university’s OneStop Web portal, students can add/register for classes and check grades.   Students, both on-campus and distance education, can access course content, post assignments, and communicate with instructors and fellow students through Blackboard, Moodle, Centra web conferencing and through Second Life, a virtual world environment.

Faculty and students creating websites for academic purposes can do so through the MyWeb application that allows them to publish and manage websites and blogs themselves and control the private or public viewing of these sites. In partnership with ECU’s office of Institutional Planning, Assessment and Research (IPAR), ITCS supports iWebfolio, an electronic portfolio system for students to document their academic careers at ECU. Students’ portfolios may include a variety of different artifacts: text files, multi-media files, experiences, reflections, journal entries, work experience, skills, learning objectives, learning goals, and more.

Students can communicate with professors and peers through their ECU Outlook Live e-mail accounts. This e-mail system, powered by Microsoft, also provides a chat component that allows students to communicate with instructors using Microsoft Communicator. In addition, Outlook Live also enables students to use Microsoft Office Web Apps for free and provides students with online storage space for course-related and personal files, photographs, and more.

Students can take advantage of a variety of computer-related training resources: Statistical Analysis System (SAS) training is provided free-of-charge in face-to-face, Live Web, or online self-paced formats; training on Microsoft Office software, systems, and server-based applications is free through ECU’s designation as a Microsoft IT Academy, which also provides discounts on certification exams and guidance on certification paths; many tutorials covering a range of topics can be found in RightAnswers, the university’s new self-service knowledgebase; and face-to-face classes on a variety of technology tools and systems are offered throughout the year. 

Additional Student Learning Resources are located at the Student Resources website. ITCS tools and resources in support of academic research include high performance computers with specialized software; an online survey tool available to all ECU faculty, staff, and students; the SharePoint collaborative work environment; Piratedrive file storage space accessible through OneStop and the university Virtual Private Network (VPN); SAS training; and videoconferencing technologies to connect researchers at ECU with those at external organizations.

Additional information describing how ITCS ensures that students and faculty, including those in distance learning and correspondence programs and at off-campus instructional sites, have knowledge of and access to technology resources and services, is contained in the Comprehensive Standard 3.4.12.

ITCS administers surveys and reviews institutional surveys for feedback on services and user satisfaction. In 2011, 89% of faculty and staff and 86% of students were satisfied with IT services and resources.

ITCS staff meet regularly with distributed IT staff and the Student Government Association (SGA) to obtain feedback and solicit participation in technology pilot projects in support of academics. In addition, ITCS administration meets regularly with committees such as the Information Resources Coordinating Council (IRCC) for direction on new and existing technologies and IT programs in production on campus. Furthermore, ITCS staff serve on the Staff Senate committee and participate in Faculty Senate and Faculty Information Technology Committee (FITC) meetings to further develop an understanding of campus technology needs.  

Additional information on ITCS’s assessment methods is contained in the ITCS Assessment document.

ITCS communicates with faculty, staff, and students daily through a multitude of media, including web sites, blogs, e-mail, campus plasma displays, listservs, and much more. For a comprehensive listing of communications methods, reference the ITCS Communications spreadsheet.

Joyner Library provides a number of academic support services to students, including reference and research assistance provided at a traditional reference desk and by telephone, e-mail and text messaging, course-integrated instruction, individual research consultations, interlibrary loan, and course reserves.  The library provides access to more than 400 subscription databases and 40,000 e-journals and offers a diverse collection of print, online, microform, and media resources developed to enhance student learning and support faculty research and service. Students can reserve group study rooms and a presentation practice room.  They can view DVDs and videotapes using library equipment.  Students may also check out equipment needed to complete coursework, including video cameras, tripods, microphones, iPods, iPads, laptops, and e-book readers.  Joyner Library ensures that its academic support programs and services are appropriate to the needs of ECU faculty and students through a variety of methods, including faculty surveys, a student advisory group, focus groups, the Graduating Senior Survey, the Graduate Student Exit survey, assessment of library instruction sessions, LibQUAL+ surveys, input from the Faculty Senate Libraries Committee, gate and circulation counts, assessment of database usage, a subject liaison program, and the interlibrary loan purchase on demand program.  Joyner Library ensures that students and faculty have knowledge of and access to its programs through participation in new student orientation activities, collaboration with English (ENGL) 1100 & 1200 and Freshman Seminar (COAD 1000) instructors resulting in a series of instruction sessions with defined learning outcomes for first-year students, and an active library instruction program for upper-level and graduate courses.  The library uses a monthly e-newsletter, e-mail announcements, the library & ECU web sites, and articles in The East Carolinian campus newspaper to reach students and faculty.  The Student Outreach Coordinator regularly participates in campus events, while the Distance Education (DE) Coordinator focuses on outreach and publicity to the DE student population.  

Housed on the medical campus, Laupus Library offers academic support for the ECU community.  Through the use of gate count statistics, LibQual surveys of students and faculty every four years, and graduating senior surveys, Laupus Library collects statistics and feedback that inform programming. Laupus Library also contributes to Association of Academic Health Sciences Libraries statistics and benchmarking. Library services are publicized through online resources, email updates, and print promotions. Like Joyner Library, Laupus Library supports a liaison librarian program through which librarians are assigned to specific schools, colleges, and departments to work closely with faculty and students to instruct and promote library services and resources.  Additionally, orientations and tours of the library are promoted and encouraged in student coursework.

Additional information about how the libraries ensure that students and faculty, including distance learning students and faculty, have knowledge of and access to library and learning resources and services is contained in the reports for Core Requirement 2.9 and Comprehensive Standard 3.8.2.

The Ledonia Wright Cultural Center (LWCC) began providing a venue for student constituents to utilize tutoring services through interpersonal connections with selected science, technology, engineering and math (STEM) discipline faculty in 1996. The LWCC has a particular interest in the achievement of multicultural students in college science and math. The center partners with physics and math faculty to offer a broad range of instructional expertise for students to obtain additional assistance in these areas. Students who participate consistently in weekly tutoring connect with a teaching faculty member and work specifically on subject-related deficiencies or adequacies. LWCC has also developed the AC2ES Mentoring Program as the only existing university-wide faculty/staff to student mentoring program. The program provides academic and personal support for students and is aligned with the institution’s commitment to multicultural student learning and success through faculty and staff connections. The program promotes academic excellence, leadership development, personal growth, and practical experience while building on teaching and learning of both mentors and mentees through an instructional process. This process is designed to help foster genuine relationship building while providing academic-related support through a network of academic and staff professionals.  The Ledonia Wright Cultural Center publicizes services and resources through an ongoing web presence as well as printed posters and information boards throughout campus. Faculty and staff also help promote services through on-going curricular and co-curricular connections with students.

The ECU Office of the Registrar manages registration, drops, withdrawals, graduation applications and transcripts online in a password-protected environment housed in OneStop. CAPP (Curriculum, Advising, and Program Planning) Degree Evaluation, ECU’s online degree evaluation, interactively matches courses completed at East Carolina University and transfer courses with undergraduate or graduate degree requirements. Students and advisors can assess degree evaluations from their Banner Self Service account on OneStop; Banner Self Service allows students, faculty, advisors and staff to access registration, course offerings, student contacts, financial aid and cashier information. The CAPP evaluation lists the degree requirements, summarizes progress based on the student’s academic record, and assists in selecting courses. Students and advisors can view an existing evaluation or generate a new evaluation.

The Office of Undergraduate Research offers Undergraduate Research and Creative Activity Awards for research support and travel funds for students presenting their work at discipline-specific meetings.  It sponsors the annual Undergraduate Research Day during ECU's Research Week and travel to the State of North Carolina Undergraduate Research and Creativity Symposium and the National Conference on Undergraduate Research.  It is also a part of the biennial Research in the Capital Symposium in Raleigh that allows top undergraduate researchers the opportunity to present their work to state legislators.

The Pirate Tutoring Center (PTC) is designed to support the academic experience of ECU students through peer academic tutoring, academic success strategies, individual assessment and consultations, and outreach initiatives and services that promote retention and academic success.  Serving approximately 4000 students during the 2009-2010 academic year, the tutoring center currently equips approximately 186 graduate and undergraduate students with the skills (through enrollment in the two-credit hour Adult Education (ADED) 3500 course) and the opportunity to provide academic tutoring in subject areas that include accounting, biology, business, chemistry, economics, geography, math, physics, and psychology.  In addition to subject-specific peer tutoring, the Pirate Tutoring Center serves ECU students with a series of specialized workshops and study skills assistance opportunities.  The Pirate Tutoring Center is making a positive impact on retention for students served.  The average GPA of students who utilize PTC resources exceeds the required GPA for good academic standing.  The Pirate Tutoring Center services utilize individual student appointments focused on developing academic competencies.  Staff members also assist students with skills such as textbook reading, note taking, time management, GPA projections, and student success issues; additionally, PTC staff members provide referrals as appropriate to other services or offices on campus. The availability of tutoring resources is communicated to students on campus through the use of two tutoring websites (ECU Tutoring Resources and Pirate Tutoring Center) that centralize information for students regarding tutoring and study skills resources in the Pirate Tutoring Center and across campus.  To further disseminate information about this resource, Pirate Tutoring Center staff members, upon request, also contribute to residence hall programming, the first-year seminar course, and other courses. 

By tapping into the skills of a range of peer tutors on campus (e.g. graduate students, Teaching Fellows, Honors Students, Volunteer and Service learning center, work study students), the PTC not only benefits students who need academic assistance, but also provides leadership, engagement, and growth opportunities for participating tutors.  For example, the center provides tutoring staff with opportunities such as membership in an established student organization; service-related engagement in the local community; conference presentations; recognition events; and leadership and recruitment opportunities during open houses, Plunge into Purple, and other events.

The ECU Testing Center administers national college and academic program entrance exams.  Credentialing, licensure, and certification exams are also administered through the Testing Center.  The Testing Center is an authorized computer-based testing site for the Miller Analogies Test, Pearson VUE, and the College Level Examination Program. 

The University Writing Program consists of the Program in Writing Across the Curriculum (WAC) and the University Writing Center.  WAC supports the University's Writing Intensive (WI) Course Requirement. Every student who graduates from ECU must complete both English 1100 and English 1200 (or their equivalent), and two upper division WI courses.  At least one of the upper division courses must be in the student's major.  The University Writing Center offers students instruction in basic writing skills and assistance with specific writing assignments in any discipline. Distance education students can submit writing for online consultation.

The East Carolina University Volunteer and Service-Learning Center (VSLC) provides a wide variety of academic support mechanisms to both faculty and students. The mission of the VSLC is to engage students in effective volunteer and service-learning activities in order to strengthen communities, promote an enduring commitment to civic responsibility, and enhance the academic experience. The VSLC staff assists students with finding service sites, provides workshops on orienting students to volunteering in the community, supports student-led service programs, provides guidance to students on leadership development, implements service initiatives, and facilitates reflection activities. The VSLC utilizes both informal and formal assessment methods to ensure that its programs and services meet the needs to the East Carolina University’s faculty and students. Formal methods of assessment include qualitative/quantitative evaluations of student-led programs and service-learning course surveys. Informally, the VSLC staff receives feedback from student volunteers, student service-learners, faculty, student leaders, staff members, and community partners. Lastly, the VSLC staff has membership within the Community Advisory Board, the Pitt [County] Resource Connection, the Pitt Association of Volunteer Administrators, the Campus Kitchen at East Carolina University Advisory Board, and the Student Service Council. The VSLC engages in three main approaches to ensure that students and faculty are aware and have access to the Center’s programs. First, VSLC staff members give presentations to faculty, community partners, academic courses, university programs, student leaders, and student organizations about the programs and services offered by the Center. Second, the VSLC generates publications on an annual, quarterly, and monthly basis. The main publication produced by the VSLC is the ‘Service Opportunities Guide’ which showcases the VSLC’s programs and service as well as listing community partner agency descriptions/contacts. Additional electronic Newsletters from the VSLC include ‘A Pirate’s Guide to Service’ and ‘Service-Learning Quarterly’ which provide in-depth articles on service-learning courses, volunteer projects, and community partners. Last, the VSLC maintains a website which provides additional information to students and faculty.                  

Academic Support Services for Students - Special Programs

The Brody School of Medicine Office of Medical Education & Student Development (OMESD), formerly the Office of Academic Support and Enrichment Services (ASES) is designed to maximize the academic success, personal growth, and professional development of medical and graduate students. To achieve this mission staff provide a variety of support services that address academic counseling and career planning. OMESD staff members remain aware of ongoing needs of medical students and faculty through regular involvement in committees and programs and feedback obtained from student surveys.  Information about OMESD services is promoted via a regular newsletter, governance meetings, email announcements, word of mouth referrals from faculty/staff, web site updates, summer programming, and eye-catching hallway displays. 

The Child Development Laboratory (CDL), a part of the Department of Child Development and Family Relations Birth through Kindergarten Education program, is a five-star licensed center that has been a part of East Carolina University for over 70 years. The CDL is accredited by the National Association for the Education of Young Children and recently received Developmental Day status. The Child Development Laboratory serves as a model program and training facility for students entering professional careers such as education or other service-related fields. As an on-site field experience location, the CDL provides opportunities for students to observe and teach young children and work with families. Students who are enrolled in coursework also complete observations, practicum experiences, and internships within the CDL classrooms. In addition to feedback from annual licensing inspections, faculty and staff provide ongoing input into the laboratory’s overall operation.  Faculty members are engaged in research activities and are also available to provide training to staff members and parents. 

The ECU Graduate School offers academic support to students through a variety of electronic resources and print materials.  Electronic resources include the Graduate Catalog (available online and on CD), the Graduate School web site, and Electronic Thesis and Dissertation Workshops.  A New Student Orientation Program is offered live as well as posted on the Graduate School web site.  Graduate school resources are revisited and refined based on informal feedback from program directors and students, workshop assessment instruments, Student Exit Survey data, Student Graduation Survey feedback, Graduate School Administrative Board meetings, and Graduate Assembly advisement.  The Graduate School website is updated as needed to post announcements and student information.  Dissemination of important information is also possible through ECU Official and graduate student listserves.   

The Honors College at East Carolina University opened in August 2010. The Honors College is a diverse intellectual community for students of high academic caliber and strong character. Students engage in stimulating course work that spans disciplines, providing a challenging and innovative curricular and co-curricular environment. Honors College students receive scholarship support in an amount equal to the level of in-state tuition. This support is renewable for up to four years, provided that the student remains in good academic standing in the college. Additional financial support is available through the EC Scholars award, the flagship merit scholarship housed in the Honors College. Honors College students receive priority registration and the same borrowing privileges at Joyner Library that graduate students enjoy. To enhance their education they engage in innovative colloquia and cutting-edge seminars throughout their years at ECU. Additionally, Honor Students participate in service learning, undergraduate research, creative activities, and internship experiences. EC Scholars receive a four-year scholarship ($10,000/yr), $5,000 for study abroad; a pre-college experience prior to move-in; special courses in leadership and community engagement; and top faculty mentorship in research and creative activities.  The Honors College has its own full-time advisor, student housing within the Honors living-learning community, a dedicated Distinguished Honors Professor to mentor students applying for advanced scholarships or fellowships, such as the Fulbright; and a new administrative building located in close proximity to Honors housing.  An assessment program is being developed (Dec. 2010).

The Marriage and Family Therapy Clinic offers opportunities for Marriage and Family Therapy masters students (n=24), Medical Family Therapy doctoral students (n=12), and MFT/MedFT faculty (n=7) to provide individual, couple, and family therapy services to approximately 2800 eastern North Carolina patients a year.  Clinic goals and outcomes are evaluated yearly for both the master's and doctoral programs. Additionally, the program follows guidelines for assessment as provided by the Commission on Accreditation for Marriage and Family Therapy Education.  The ECU Family Therapy Clinic is publicized in the ECU Graduate and Undergraduate catalogs, Pitt County telephone books, and within the Child Development and Family Relations (CDFR) and College of Human Ecology (CHE) webpages. In addition, Clinic brochures are available throughout ECU and the community to describe the services provided at the Clinic. Furthermore, several presentations are conducted each month by student and faculty therapists to students and faculty on campus to ensure that those on campus are aware of the clinic's services.

The Military Outreach program in the Office of Continuing Studies (OCS) has been reaching out to military personnel to meet their educational needs for decades. OCS provides access and support to online educational opportunities for active duty military, their spouses, dependents, retirees, civilian employees on military bases, and other civilian populations on and near military bases. The areas targeted are: Havelock (Marine Corps Air Station Cherry Point), Goldsboro (Seymour Johnson Air Force Base), Fayetteville (Fort Bragg/Pope Air Force Base), Elizabeth City and Fort Macon (US Coast Guard), and Jacksonville (Marine Corp Base Camp Lejeune/Marine Corps Air Station New River).  Military Outreach personnel staff an office at Fort Bragg and maintain regular office hours on each of the listed military bases in eastern North Carolina. A dedicated email account and toll free number is provided to assist in communications with service members. The division participates in ECU’s regular cycle of external program reviews, and program services are evaluated annually. Military Outreach staff members regularly participate in education briefings held on the bases. The MEC (Military Education Council) has representatives from each academic unit and meets monthly to review current initiatives and information received from each military installation.        

The Military Programs Office (MPO) is the contact point for issues dealing with bringing East Carolina University educational offerings to North Carolina-based military students.  The MPO assists military students with course offering questions, tuition questions and residency concerns, as well as special issues that can occur due to military deployments. The MPO oversees the Air Force and Army ROTC programs at ECU and assists prospective cadets as well as enlisted service members who are interested in returning to college to complete degree programs and compete to receive officer commissions.  ECU currently staffs an external office on Fort Bragg which supports the military and dependents of that base.

The North Carolina Early Mathematics Placement Testing (NC EMPT) Program provides high school students the opportunity to experience a facsimile of a college mathematics placement exam followed by individualized feedback.  A goal of the program is to give students the motivation to retain mathematics skills or take corrective action while there is still time and help available in high school. After 15 years of service to students, the program now reaches between 40,000 to 50,000 high school students each year. Free of charge to high school students and sponsored by the State of North Carolina, ECU hosts the state headquarters for the program. Feedback from an advisory board made up of representatives from fifteen UNC institutions, the NC Community College System, the NC Department of Public Instruction, and the UNC General Administration guides the development of a new practice math placement exam each year. Individualized student feedback regarding each student's current mathematical standing is accompanied by an overview of the math placement procedure as well as math requirements for the students intended major. Information about this opportunity is shared with prospective students through mailings and emails to over 770 public and non-public high schools and communication with school superintendents, secondary math coordinators, guidance departments, NC community college presidents and math department chairs, UNC chancellors and admissions officers, the State Board of Education, and other national EMPT programs.   

The Office of International Affairs (OIA) provides a number of academic support services for students.  International Student Services provides an orientation program to welcome and connect all new international students with the ECU family. The orientation program offers specific sessions that include understanding the United States system of higher education, campus services, and up-to-date immigration information. There are also shopping trips and special social events scheduled.  The Office of International Affairs coordinates a number of campus and community based cross-cultural programs to benefit the ECU international and domestic population. Programming includes welcome activities for new international students, holiday parties, International Student Association events and regular trips across the state of North Carolina.  The OIA houses the ECU Language Academy (ECULA), which provides high quality intensive English language instruction to international students and professionals.  ECULA has teachers experienced in teaching English as a second language (ESL) and utilizes small classes to optimize students’ class experience.  Finally, the Office of International Affairs administers immigration-related services for the University. Experienced advisors are available to assist international students with issues such as entry to the United States, authorization of employment, and the general maintenance of legal status. 

Project STEPP (Supporting Transition and Education through Planning and Partnership) was established in the fall of 2006.  Project STEPP is a collaborative program that connects resources on- and off-campus and offers comprehensive academic, social, and life-skills support to a select number of students with identified specific learning disabilities who have shown the potential to succeed in college.  This program provides a unique opportunity to a population of students who traditionally may not have access to university education.  The first-to-second year retention rate for participants in the program is currently 97%, and the overall retention rate is 86%.  Academic transition supports such as monthly mailings, interactive assignments, and web-based and face-to-face connections extend for a full year prior to the participants’ matriculating to ECU. Once on-campus, students have available specialized tutoring and mentoring resources, independent study coursework opportunities, study hall expectations, and a built-in peer and staff support network.  Students and their parents are given opportunities to provide feedback about program supports and services through yearly survey and interview opportunities.  A research overlay for the project provides the opportunity for daily data collection regarding student routines and outcomes that also guides ongoing refinement and revision of the program.  Information about the program is disseminated through online vehicles such as the project website and Facebook as well as other methods such as visits to college fairs and schools by the program’s Transition Specialist, mailings, emails, brochures and flyers. 

College STAR is a grant-funded project that will provide a network of supports for students with learning differences who are capable of college success but historically have slipped through the cracks of the education system. ECU has taken the lead on this UNC System project that partners three universities in weaving together direct supports for students, instructional supports for faculty members, and partnerships with public schools.  The 2011/2012 academic year was the first year of this project.  During the Spring 2012 semester students were surveyed to learn about instructional strategies/resources used by their ECU professors, that students perceive to help with mastery of course material.  Over 132 students submitted descriptions of effective instructional practices.  During the 2012/2013 academic year some of these will be selected and developed into online modules to be shared with faculty.  Also, during the initial year of the project (2011/2012) over 13 faculty members, representing as many program areas, were involved in cross-disciplinary faculty learning communities designed to evaluate the impact of select instructional strategies aligned with the principles of Universal Design for Learning on student learning in their courses.  A series of focus groups that was conducted across the state of NC (consisting of K-12, university, and community college participants) will help determine practices that should be adopted and barriers that need to be addressed as students make the transition to the university setting.   

The College of Human Ecology (CHE) Student Services Center offers a variety of academic support for students who have selected a major housed in that college.  For example, professional academic advisors teach CHE 1000 (Freshman Seminar) and CHE 1001 (Academic Recovery) coursework to students in transition or students demonstrating academic difficulty. Also, a Supplemental Instruction (SI) program is available for CHE sections of MATH 1065.   In addition to providing support to individual students by helping to plan appropriate academic paths, discussing major selection, and making appropriate referrals as needed, advisors in the College of Human Ecology Student Services Center also provide assistance to faculty with using student database technology and assist with course schedules and curriculum development as appropriate. Effectiveness of the center is assessed through campus-wide efforts such as with the use of sophomore survey and senior survey feedback.  Advising is assessed across campus each spring, and the College of Human Ecology is also implementing a Senior Exit Survey and a Freshman survey to provide additional feedback on the program effectiveness.  The regularly updated College of Human Ecology Student Services webpage provides information to students about program requirements and resources.  Academic advisors supplement twice-yearly individual student meetings with frequent e-mails containing information to enhance the student experience.

The College of Human Ecology supports and maintains, in conjunction with ECU’s central computing services (ITCS), two computer labs. One is a general computer lab (30 computers) ranking in usage in the top 5 of over 50 campus computer labs.  The second (20 computers) is utilized for discipline-specific activities and reports usage rankings in the top 20 campus computer labs. These labs provide 80-100 hours a week of operation and support throughout the academic year. Support for these labs includes institutional support (ITCS), college managerial support (college lab coordinator), and 5 student workers. These labs function additionally as student work spaces and (periodically) instructional space for classes or groups.

Overall Student Evaluation of Academic Support Services

Most graduating seniors are satisfied with the overall services they receive in the academic support areas included on the ECU Graduating Senior Survey

Service

Percent “Excellent or Good” 2009-10

Percent “Excellent or Good” 2010-11

Academic advising in your major

85.5%

85.2%

Library services

95.4%

96.6%

Technology services

93.1%

95.6%

Career-related services

79.2%

83.3%

Employment search assistance

69.8%

73.9%

Registration services

86.9%

89.5%

 
ECU administers
the National Survey of Student Engagement (NSSE) to first-year students (FY) and seniors (SR) currently, every three years.  A number of questions on NSSE measure student perceptions of academic support services and student involvement in co-curricular and academic support activities.  The NSSE by SACS Principle 2.10 Student Support Services table presents institutional results for selected questions compared to those of peer institutions and institutions in our Carnegie Classification from 2005-2012.

For eight additional NSSE questions, mean scores for first-year students and seniors are summarized in the table below, with ECU’s mean scores compared with means for other public institutions in the southeast, institutions in the same Carnegie class (Doctoral/Research Universities), and the overall NSSE 2012 mean.   ECU received comparatively high ratings by students on items related to a supportive campus environment, supporting the conclusion that its academic support programs and services are adequate and appropriate to the needs of its students.  ECU’s mean scores for first-years students were higher than at least one of the comparison groups at the .001 significance level for five items; for seniors, the scores were higher for six items.  Notably, three of these items (“providing the support you need to help you succeed academically,” “helping you cope with your non-academic responsibilities,” and “quality of academic advising”) are among the criteria used by the Voluntary System of Accountability to measure institutional commitment to student learning and success.
 

NSSE Question

ECU Mean

Southeast Public Mean & Significance1

Carnegie Mean & Significance1

NSSE 2012 Mean & Significance1

During the current school year, about how often have you done each of the following?  1=Never, 2=Sometimes, 3=Often, 4=Very often

Talked about career plans with a faculty member or advisor

FY  2.43

FY 2.28 ***

FY  2.27 ***

FY  2.23 ***

SR  2.54

SR 2.48

SR  2.28 ***

SR  2.44 *

Worked with faculty members on activities other than coursework (committees, orientation, student life activities, etc)

FY  1.70

FY  1.69

FY  1.68

FY  1.69

SR  1.95

SR  1.90

SR 1.59 ***

SR 1.86 *

About how many hours do you spend in a typical 7-day week doing each of the following? 1=0 hrs/wk, 2=1-5hrs/wk, 3=6-10 hrs/wk, 4=11-15 hrs/wk, 5=16-20 hrs/wk

Participate in co-curricular activities

FY  2.42

FY  2.26 *

FY  2.01 ***

FY  2.30

SR  2.21

SR  2.07 *

SR  1.71 ***

SR  2.11

To what extent does your institution emphasize each of the following? 1=Very little, 2=Some, 3=Quite a bit, 4=Very much

Providing the support you need to help you succeed academically

FY  3.23

FY  3.13 **

FY  3.15 *

FY  3.14 *

SR  3.14

SR  3.01 ***

SR  3.06 *

SR  3.01 ***

Helping you cope with your non-academic responsibilities (work, family, etc.)

FY  2.44

FY  2.31 **

FY  2.35

FY  2.32 *

SR  2.20

SR  2.07 **

SR  2.15

SR  2.07 **

Attending campus events and activities

FY  3.10

FY  2.92 ***

FY  2.59 ***

FY  2.87 ***

SR  2.88

SR  2.69 ***

SR  2.16 ***

SR  2.62 ***

Using computers in academic work

FY  3.45

FY  3.33 ***

FY  3.40

FY  3.31 ***

SR  3.57

SR  3.45 ***

SR  3.57

SR  3.45 ***

Overall evaluation of the quality of academic advising (1=Poor, 2=Fair, 3=Good, 4=Excellent)

Quality of academic advising

FY  3.27

FY  3.11 ***

FY  3.14***

FY  3.11 ***

SR  3.15

SR  3.00 ***

SR  3.12

SR  3.00 ***

1  * p <.05  ** p<.01 ***p<.001 (2-tailed).


Academic Support Services
Provided for Faculty

Support Services for Faculty Responsibilities in Curriculum Development:  The Catalog Production and Curriculum Development subunit within the Office of Academic Program Planning and Development supports ECU’s faculty that are charged with the responsibility of serving on either the undergraduate curriculum committee or the graduate curriculum committee.  Each committee develops proposals for new courses and revisions to existing courses for their respective programs; both committees ensure compliance with the academic regulations of ECU, UNC General Administration, SACS, and the NC State Legislature.  Faculty support is available through a variety of media including a SharePoint site, a frequently updated web site, Banner, an undergraduate curriculum and program development manual and a graduate curriculum and program development manual, e-mail correspondence, curriculum development workshops (two per academic year), Mediasite recordings, orientation meetings, and ongoing collaborative meetings with units on campus. Information about the university’s catalogs is communicated to the university community by way of ANNOUNCE and ECU Official e-mail and by announcements made in university committees (e.g., Deans and Directors meetings, Faculty Senate meetings, curriculum committee meetings, advisors retreats). The subunit also uses e-mail and telephone, as well as letters, notes, and memoranda, to inform the university community of catalog and curriculum development priorities, policies, and procedures.

The ECU Graduate School offers academic support to faculty through a variety of electronic resources and print materials.  Electronic resources include the Graduate Catalog (available online and on CD), the Graduate School web site, and Electronic Thesis and Dissertation Workshops.  Faculty support includes the Graduate Program Director Handbook, a Thesis/Dissertation Mentor's Handbook, and College/School Workshops presented by Graduate School Administrative Staff. 

The mission of the ECU Office for Faculty Excellence (OFE), a unit within the Division of Academic Affairs, is to provide faculty (including tenured, tenure-track, adjunct, and emerging faculty) with resources and services that foster and support their success at the university in teaching, research, and service and to work with other units and offices to accomplish that mission. The OFE is committed to teaching and learning principles and initiatives designed to promote scholarly teaching, recognize and reward outstanding teaching, provide assessment of and growth in teaching and learning, nurture research, and invite peer collaborations and review.  OFE holds New Faculty Orientation; offers resources and materials appropriate for several of the common components of the tenure and promotion process, such as the Student Opinion of Instruction survey, peer classroom observation, and construction of the personnel action dossier and teaching portfolio; sponsors faculty interest groups; and offers statistics and research consultations.  In addition, it coordinates various teaching and scholar-teacher awards.  A full suite of workshops is offered throughout the year on topics such as copyright, statistics, using 21st century tools, human research issues, curriculum design, and winning teaching styles and strategies. 

Partnering with units across the campus, OFE provides ongoing training for faculty teaching online. Examples of workshops provided are:

Current offerings can be viewed on the OFE Workshop Registration website.

Information Technology and Computing Services (ITCS) supports faculty engaged in teaching distance education and online courses through the administration of learning platforms, classroom technology, computer labs, University Multimedia Center (UMC), Global Classroom and teaching with technology events.  ITCS administers learning platforms that provide a vehicle to deliver high quality education for distance education/online, hybrid, and face-to-face courses.  ECU’s learning platforms increase access while ensuring a collaborative, interactive, and engaging learning experience.  For each major learning platform, faculty can receive technical training as well as instructional design assistance about integrating the various platforms into their courses.  Training for each platform is offered every semester through face-to-face group training classes, online training classes via Centra, departmental training and one-on-one consultations as requested.  An introduction to each of the platforms is also available through the Quick Start to Learning Technologies presentation offered each semester.  ITCS staff also coordinates with the Office of Faculty Excellence to provide platform demonstrations and/or workshops; these sessions highlight successful faculty use of the technology as well as provide an introduction to each platform. 

Each year faculty are also invited to attend a “Think-In” event where faculty network and share effective and innovative uses of technology; faculty who are not able to attend can watch an archived webcast of the event.  In addition to all of the live training opportunities, there is access to instructional materials for each platform available on corresponding websites. 

Faculty are provided a variety of software on their university-owned computers, such as the Microsoft Office suite, and can request additional software such as SAS, SPSS, Mathematica and more.  Faculty can quickly and easily download available software from 3.4.9 Home - ECU Download Center.  The University Multimedia Center provides support for faculty integrating a range of multimedia into their courses. UMC staff work closely with faculty to plan, develop, and implement course modules.  ITCS staff help to support Sedona, the university research database in which faculty can store data that is used in Faculty Annual Reports, including reports of publications, service, teaching, and other academic contributions.

Joyner Library’s special services for faculty include a subject liaison program through which librarians are assigned to specific schools, colleges, and departments to identify and meet collection needs, promote relevant library services and resources, provide library support for teaching, including the creation of course-specific LibGuides and online modules; additionally, librarians provide special support services for faculty teaching distance education courses, assistance with accreditation reports, and assistance with copyright/author’s rights.

In an effort to provide instructors at East Carolina University with education and training to enhance their proficiencies and methodologies, mechanisms for receiving asynchronous training pertaining to online instruction called “DE Faculty Development Modules” have been developed. These modules address Course Management, Learning Technologies, Creating Effective DE Syllabi, Student Engagement, and Evaluating Student Progress. Faculty must complete a quiz at the end of each module. Once a satisfactory score of 4 (out of 5 questions) has been achieved on all of the modules, the participant receives a certificate of completion. Additional modules may be added in the future for expanded training purposes.

Additional training and services are provided by the central IT unit, distributed IT, and Office for Faculty Excellence.  All of these efforts are to ensure that all distance education and on-campus faculty are provided with the appropriate equipment, software, and access to teach their students most effectively.

The University Writing Program offers several training opportunities for involved faculty members. At the start of fall and spring semesters, all faculty teaching writing intensive (WI) courses meet to discuss: changes to the program, matters related to teaching WI courses, and instruction in some issue typically dealt with in WI courses (i.e., evaluation, development of assignments, plagiarism, etc.).  Each year several experts in the field of writing across the curriculum are invited to campus to speak to faculty.  At the request of WI faculty, members of the University Writing Program will conduct workshops on topics of concern to individual departments.  The program director is available for consultations with individual faculty, online or face-to-face.  The University Writing Center provides support for instructors of writing courses. Consultants make classroom visits to give short presentations on any aspect of the writing process, from brainstorming to editing. Consultants also give an introduction to the University Writing Center, informing students of hours, locations, policies, and services.

The East Carolina University Volunteer and Service-Learning Center (VSLC) staff assists ECU faculty by supporting courses that involve either service-learning or volunteer activities. This is accomplished by assisting faculty with the identification of community partners/projects, maintaining positive partner relationships, orienting students to service-learning activities, providing professional development opportunities, maintaining a resource library, assisting with the documentation of service hours, and assisting with course syllabus development. 

ECU is in compliance with Comprehensive Standard 3.4.9, as it has provided examples and documentation of ECU’s various academic support services.  

Documentation

Reference Title

Location

Academic Advising Collaborative

Academic Advising Collaborative

ACE program

ACE Home

Blackboard

Blackboard

Brody School of Medicine Office of Medical Educational & Student Development (OMESD)

Brody Office of Medical Educational and Student Development

Campus Computer Labs

Computer Labs

Career Center

Career Center

Center for Counseling and Student Development

Counseling Center

Centra

Centra Resource Center

Child Development Lab

Child Development Lab

College of Human Ecology Student Services Center

College of Ecology Student Services

College STAR

College STAR

Course Management

Course Management

Creating Effective DE Syllabi

Effective DE Syllabi

Department for Disability Support Services

Disabilities Support Services

Department of Athletics Office of Student Development

Dept of Athletics Office of Student Dvlp

Distance Education Proctoring Center

Distance Education Proctoring

Doctoral students

PHD Medical Family Therapy

Download.ecu.edu

3.4.9 Home - ECU Download Center

ECU Language Academy

ECU Language Academy

ECU Tutoring Resources

ECU Tutoring

Electronic Newsletters from the VSLC

Volunteer Electronic Publications

Evaluating Student Progress

Evaluating Student Progress

Faculty Teaching Distance Education Courses

DE Faculty Services

Family Orientation Program

Family Orientation

Freshman Seminar

Freshman Seminar

Graduate Catalog

grad catalog html

Graduate Curriculum Committee

Graduate Curriculum Committee

Graduate Curriculum and Program Development Manual

Graduate Curriculum and Program Development Manual

Graduate School

Grad School Homepage

Graduating Senior Survey

Graduating Senior Survey

Honors College

Honors College

Information Resources Coordinating Council

Information Resources Coordinating Council

Information Technology and Computing Services

ITCS

       Institutional Summary Priorities Report

Noel Levitz Institutional Summary Priorities-08012012112751

International Student Services

International Student Services

ITCS Assessment

ITCS Assessment

ITCS Communications Spreadsheet

ITCS_CommunicationsSACS

ITCS Website

ITCS Hours

IT Help Desk

ITCS Help Desk

iWebfolio

iWebfolio

Joyner Services for Faculty

Joyner Services for Faculty

Joyner Library

Joyner Library

Laupus Library

Laupus Library

Learning Technologies

Learning Technologies

Ledonia Wright Cultural Center

Ledonia Wright Cultural Center

Libguides

Libguides

Marriage and Family Therapy Clinic

Marriage and Family Clinic

Masters students

MS Marriage and Family Therapy

Military Outreach

Military Outreach

Military Programs Office

Military Programs Office

Moodle

Moodle

MyWeb

My Web

NC Early Mathematics Placement Testing

NC Early Math Placement Testing

New Student Orientation Program

Orientation

New Faculty Orientation

Faculty Orientation

NSSE by SACS Principle 2.10 Student Support Services

NSSEbySACSprinc-2-10-(2012)

NSSE Multi-Year Benchmark Report

NSSE12_Multi-Year_Benchmark_Report_(ECU)(1)

OFE Workshop Registration website

Home - OFE Workshop Registration

Office for Faculty Excellence

Office for Faculty Excellence

Office of Academic Programs

ECU Office of Academic Program Development

Office of Academic Program Planning and Development

Office of Academic Program Planning

Office of Continuing Studies

Division of Continuing Studies

Office of International Affairs

International Affairs

Office of Student Transitions and First Year Programs

OSTFYP

Office of the Registrar

Registrar

Office of Undergraduate Research

Office of Undergraduate Research

OneStop Web portal

OneStop

Options for Adult Learners

Distance Education Options

Outlook Live e-mail

Outlook Live E-mail

Piratedrive

Piratedrive

Pirate Tutoring Center

Pirate Tutoring Center

Points of Pride

Points of Pride

Plunge into Purple

Plunge into Purple

Program in Writing Across the Curriculum

Writing Across the Curriculum

Project STEPP

Project STEPP

RightAnswers

Right Answers

Second Life

Second Life

SharePoint

Sharepoint

Specialized Workshops

Study Skills Assistance

Student Assessment of Advising Survey

Summary of Advising Centers 2010 and 2011

Student Athlete Handbook

Student Athlete Handbook

Student Engagement

Student Engagement

Student Resources website

Student Resources

Study Skills

Study Skills Assistance

Study Abroad Program

Study Abroad

Summer Study Abroad

Summer Study Abroad

Survey tool

Qualtrics Survey Software

Technology-enhanced Classrooms

Classroom Technologies

Testing Center

Testing Center

The East Carolinian

The East Carolinian

Transfer Student Orientation Program

Transfer Orientation

Transfer Student Services

Transfer Student Services

Undergraduate and Graduate Catalogs

University Catalogs

Undergraduate Curriculum Committee

University Curriculum Committee

Undergraduate Curriculum and Program Development Manual

Undergraduate Curriculum and Program Development Manual

Undergraduate Research and Creativity Awards

URCA Awards

University Multimedia Center

University Multimedia Center

University Writing Center

University Writing Center

University Writing Program

University Writing Program

Videoconferencing

Videoconferencing Support Center

Virtual Computing Lab

Virtual Computing Lab

Virtual Private Network

Virtual Private Network

Volunteer and Service-Learning Center (VSLC)

Volunteer and Service Learning Center