The
institution operates and maintains physical facilities, both on and off campus, that appropriately serve the needs of the institutions educational programs, support services, and other mission-related activities.


Compliance Judgment:  In compliance

Narrative

East Carolina University (hereafter, ECU or the university or institution), located in Greenville, NC, (Pitt County), consists of approximately 1390 acres; approximately 535 acres are located on the Main Campus, 206 acres are located on the Health Sciences Campus and 649 acres are located on the West Research Campus. The university utilizes 206 facilities comprised of over 6,606,987 million gross square feet (gsf) in support of daily operations.

 

Campus Buildings

Gross Square Feet (gsf)

171 State-owned buildings

6,174,455

35 leased facilities

432,532

99 residence halls

1,227,561

62 Support/administration/auxiliary facilities

846,112

9 athletics facilities

335,681

conversion ready or leased facilities

383,410

 
An interactive map provides a comprehensive overview of ECUs facilities.

Space Policies

In 2011, the ECU Space Policy  was approved. The intent and language of this policy shifted the long-standing practice and perceived ownership of space by departments to a centralized management process. In 2012, the ECU Research Space Policy was drafted and approved to allow for a more efficient management of research space. In Spring 2012, ECU invested significant resources in the purchase of Assetworks, a space management software planning solution that not only tracks space size, ownership, and usage, but allows for planners to analyze space with respect to future space planning needs.

Facilities Inventory and Utilization

Facilities Services is responsible for the construction, operation, and maintenance/repair of campus buildings and for the provision of facilities services to the entire campus community. As one of 17 constituent institutions that comprise the University of North Carolina (hereafter, UNC), ECUs Office of Space Planning located in the Office of Institutional Planning, Assessment and Research (IPAR) is required to report space utilization data annuallyTable 1 of the Facilities Inventory and Utilization Study 2010 (the most recent publication) shows the capacity/enrollment ratio, often referred to as the C/E ratio (the amount of instructional and library space scheduled on campus divided by the total fall term student clock hours). In Fall 2010 ECU had 1,001,174 assignable square feet and 262,537.5 total student clock hours based upon on-campus courses. This physical capacity/enrollment ratio was above average as compared to other constituent institutions that comprise the University of North Carolina.

ECUs Office of Space Planning works with ECUs Space Allocation Committee and the Brody School of Medicines Space Allocation and Reallocation Committee (SPARC) to consider space requests that are made via the online space request portal. Representatives from both of these committees serve on the University Space Planning Committee.  The committee, reporting to the chancellor, is responsible for determining space policies and space allocation in accordance with relevant policies.

Master Plan

In February 2012, the ECU Board of Trustees approved the comprehensive ECU Master Plan  that, first and foremost, reflects the Strategic Action Plan, Values, and Mission of the university. The two-year master planning process considered all aspects of ECUDetailed studies were conducted on space utilization, space needs, building condition and deferred maintenance, campus safety and security, utilities and infrastructure, traffic, transit, parking, academics, research, clinics, athletics, housing, dining, and recreation facilities. The master planning process was inclusive, transparent, and iterative and required ongoing commitments and inputs from ECU leadership along with the full participation of students, faculty, staff, alumni and the community of Greenville.

The ECU Master Plan presents a roadmap for how ECU will address future growth and expansion and plan addresses a five-year initial planning horizon, a fifteen-year timeline, and also a longer vision for land use. This flexible plan is intended to be aliving documentto accommodate unanticipated future institutional needs and changes.

Educational Programs

As with other institutions of higher education, enrollment levels in academic programs drive ECUs need for instructional space. Academic discipline and degree program requirements, aligned by pedagogical methods to deliver instruction, trigger the demand for different types of teaching and learning spaces (e.g., teaching labs, auditoria for lectures, and classrooms with flexible furniture and small group study spaces for problem-based learning). In 2008, ECU established the Classroom Space Scheduling Policy that grants room allocation preference based on the degree to which utilization is maximized in accordance with the policy and then on specific needs such as proximity and access to necessary technology and equipment. This process is managed via the ECU Banner Student Information System.

Support Programs and Services

ECU operates and maintains physical facilities (residence halls, recreational and wellness facilities, and dining facilities), both on and off campus, to serve the needs of the institutions student support servicesExamples of investments that the institution has made over the past few years are outlined below.

Residence Halls

ECU’s residence halls are located on ECUs Main Campus. In Fall 2011, 92.7% of available residence beds were occupied. Recent projects and improvements to residence halls include:

Recreation and Wellness

The Student Recreation Center, located on Main Campus is the winner of the 1997 prestigious "Facility of Merit Awardfrom Athletic Business Magazine. This 150,277 sq.ft. facility is the primary hub for recreational experiences at ECU. In addition, the Blount Sports Complex offers students 18 acres of developed property to be used for a variety of sports activities. The North Recreational Complex includes eight multipurpose activity fields and six acres of water for fishing and boating activities. Significant examples of recent improvements to ECUs recreational and wellness facilities include the 2011 state-of-the art Odyssey High Challenge wall and a 3,124 sq ft boat house added to the North Recreational Complex

 

Student Union

The Mendenhall Student Center provides access to banking services, copy services, mail services, a computer lab, food services, and lounge/meeting areas, ECUs Central Ticket Office, and Students Affairsoffices. Future plans include a new student center and supporting transit hub to be built on ECUs East Campus during Phase 1 of the Master Plan as well as a complementary student center to be built on the Health Sciences Campus.

Campus Dining

Fourteen Campus Dining  facilities are located on ECUs Main and Health Sciences Campuses. Examples of recent capital and renovation projects include:

Plans and Funding

The UNC requires that each of the 17 constituent institutions submit Six-year Appropriated Capital Improvements Projects Plans, 2011-12 through 2016-17Six-Year Repair and Renovations Appropriated Funding Plans, and Six Year Non-Appropriated Capital Improvement Plans. The Six-year Capital Improvements Plans list and describe all potential projects. Campus administrators, the ECU Board of Trustees and the UNC Board of Governors review the six-year plans to ensure that plans comply with the ECU Master Plan, and Strategic Action Plan. Funding requests must comply with the University of North Carolina Guidelines and Policies as outlined in the 2011-13 Budget Memorandum – Number 2 and the North Carolina General Statutes G.S 143C-4-3(b). ECU adheres to these regulations in the development of all of its facilities planning efforts.

Maintenance of Facilities

The Facilities Services’ Mission is to maintain an aesthetically pleasing campus environment that is conducive to teaching, learning, and research. Facilities services personnel are responsible for all real property including repair, planning, minor renovation and construction, utilities, maintenance, grounds, and housekeeping. The ECU Facilities Services Standard Practice Manual outlines operating procedures to be followed. Services are managed via a computerized maintenance management system to ensure timely, efficient, and effective delivery of services. Routine work orders are received from campus departments via a call center and/or the web-based system request. Over the past four fiscal years, the percentage of asset preventive work orders to routine work order has steadily increased, demonstrating that the preventive maintenance system is both cost-effective and improving the quality of the system components.  

Deferred maintenance needs are also identified through the states Facility Condition Assessment Program (FCAP) which is updated every three to five years. ECUs 2007 Facilities Condition Assessment Program Report  outlines the highest priority needs that are then addressed through the biennium budget request and the six-year deferred maintenance plan discussed under Plans and Funding.

Technology Infrastructure to Support Distance Education

Appropriate equipment is also provided by the institution to support distance educationThe Universitys primary distance education offering is delivered through the BlackBoard applications.   ECU has a total of four physical application servers (Sun Sparc Enterprise T5240), each having two processors (8 Core Ultra Sparc T2+) running at 1.2 Ghz and capable of 128 simultaneous processing threads and 128 GB of RAMEach of these application servers is divided into 3 logical domains each (separating production, development/pilot, and restore environments). Course content is stored on ECUs NAS device, and we are currently using 1.5TB of the allocated 2.0TBThe database servers consist of two Sun Sparc Enterprise M5000 serversEach server has eight processors (4 Core Sparc64 VII) running at 2.4 Ghz and capable of 64 simultaneous processing threads and 128 GB of RAMEach M5000 is partitioned into two domains (one for production use and one for development/pilot use).  The databases are configured using Solaris Clustering to provide failover capability.

In March 2010, Blackboard Consulting Services performed a Performance Audit and Tuning Engagement on our Production (Blackboard 8) and Development/Pilot (Blackboard 9) environmentsThe outcome of the engagement indicated that ECUs production system was well tuned, designed, and capable of supporting our students.

Because of the importance of this environment to the university, ITCS has taken a High Availability first, disaster recovery last approachEach server is built with component redundancy for processors, memory, power supplies, network cards, fiber cards, etcMultiple fully redundant systems power the database and applications tiersThe redundant servers are split between ECUs primary (Cotanche) and secondary (GE99) data centers and are connected via multi-pathed replicated storage also split between both data centersSun Clustering is used to provide automatic failover for the database tier, while load balancing provides seamless redundancy for the applications tierThe design ensures that ECU can maintain BlackBoard services in the event of an entire data center failureIn addition, full system nightly backups are maintained offsite, and recovery procedures are routinely tested.

Another primary tool to support the distance education experience is Centra, a hosted solution used for web conferencingThis hosted web conferencing program provides a virtual classroom, enabling a group of people to interact with each other in a virtual online meeting environment. Centra can be accessed "live" anytime from anywhere that attendees have access to a computer and an internet connection. All meetings using Centra are automatically recorded, so those unable to participate in the live meeting are able to play back the meeting at a later time. The platform is hosted by Saba, which provides the capability to hold an unlimited number of meetings 24 hours a day, 7 days a week. Centras server currently stores recordings for over 7,000 meeting events and accommodates over 8,000 active users. Saba provides toll free end user technical support for faculty, staff, and students Monday through Friday, 7:00 AM to 12:00 AM and Saturday & Sunday, 7:00 AM to 7:00 PM.

Through ECUs nearly petabyte of storage, adequate storage and backup is available for student work, academic websites, and student and faculty blogsThere are also several resources available for the sharing of videoThe primary resource for sharing student work is iTunes and a winmedia streaming serverBoth of these resources currently enable students and faculty to upload unlimited amounts of video for use in courses

The primary video infrastructure used to record lectures is through Media Site. ECUs Mediasite 5.5 setup is based on a high-availability load balancing infrastructureECU currently runs two application servers and one video content server that facilitate all of the capture from 35+ recorders to 13 departmental sites for both on demand and live- streaming presentationsAll sites require Active Directory authentication or local user authentication to view information and sensitive material

Classroom Technology configures the management portal access, we restrict access for departmental administrators to parts of the server that impact actual connection settings and server configurationsThe video server contains all of the storage for the departments site presentations. ECU currently has 6TBs of storage that all thirteen sites shareThe video server is running Windows Media Server that has connections to each sites content folders and will stream the presentation as it is requested. Presentations can be viewed in two ways, either live or archived. This service will take the schedules and push it down daily or as changes are made to the schedule settings. This allows a redundancy for presentation recording even in the event that the server is unavailable due to a network connection issue.

The main internet connection for the University is provided by the North Carolina Research and Educational Network (NCREN).  The connection to NCREN is a 1 gigabit per second connection to the NRCEN Remote Point of Presence (RPOP) which is connected to the NCREN backbone by two 1-gigabit per second connections taking diverse paths back into the NCREN network.

ECUs Information Technology & Computing Services (ITCS) is a centralized technology organization led by a Chief Information Officer, reporting to the Vice Chancellor of Administration and Finance. There are 193 positions including professional staff in the fields of networking, security, systems, operations, instructional technology, programming, desktop support, communications, training, and administration.

Academic Computing, a division of ITCS, emphasizes support of faculty, staff, and students using online learning platforms, the development of online course material, multimedia tools, distance education tools, Web conferencing, the IT help desk, and web applications. ITCS works collaboratively with departmental instructional technologists to provide support of institutional online applications and infrastructure.  Through national and regional searches to hire the most qualified personnel and following North Carolina Office of State Personnel guidelines, ITCS provides qualified staff to support technological infrastructureITCS staff have a myriad of nationally recognized advanced degrees and certifications in a variety of areas, such as ISCA security and governance, Cisco Networking, A+ hardware, Microsoft Products, and Red Hat. Ongoing training is provided to staff through online training tools, workshops, and conferences.

In summary, East Carolina University operates, maintains, and supports physical and electronic facilities, both on and off campus, that appropriately serve the needs of the institutions educational programs, support services, and other mission-related activities.
 

Documentation

 

Reference Title

Location

2007 Facilities Condition Assessment Program Report (FCAP)

2007 FCAP All Deficiencies By Building

2011-13 Budget MemorandumNumber 2

Budget Memo - UNC Guidelines and Policies

Blount Sports Complex

BLOUNT SPORTS COMPLEX

Campus Dining

CAMPUS DINING

Classroom Space Scheduling Policy

ECU Classroom Scheduling Policy

Croatan Dining Facility

Croatan Dining Facility

ECU Master Plan

Master Plan

ECU Research Space Policy

ResearchSpacePolicy040212

ECUs Residence Halls

RESIDENCE HALLS

 

ECU Space Policy

SpacePolicy

Facilities Inventory and Utilization Study 2010

FacilitiesInventoryandUtilizationStudy2010

Facilities Services

FACILITIES SERVICES

Facilities Services Mission

FacMission

Facilities Services Standard Practice Manual

Facilities Services Standard Practice Manual

Interactive Map

Interactive Map

Information Technology and Computing Services Organizational Chart

ITCS Org Chart

Mendenhall Student Center

MENDENHALL STUDENT CENTER

Mission

ECU Mission Statement

 

North Carolina General Statutes G.S. 143C-4-3(b)

143C-4-3-b

North Recreational Complex

NORTH RECREATIONAL COMPLEX

Office of Space Planning

SPACE PLANNING

Office of Institutional Planning, Assessment, and Research

IPAR

Repair and Renovations Appropriated Funding Plans

2010-2017_RRListToGA _ECU_Submission

 

Six-year Appropriated Capital Improvements Projects Plans, 2011-12 through 2016-17

 

2011-17 ECU Six-Year Appropriated Capital Improvements Project Plan

 

Six-year Non-Appropriated Capital Improvements Plan

20011-17 Non-Appropriated CI Template (2)

Six-year Repair and Renovation Appropriated Plan

2010-2017_RRListToGA _ECU_Submission

Space Allocation Committee

Space Allocation Committee

Space Allocation and Reallocation Committee (SPARC)

SPARC

Strategic Action Plan

2010_ECU_Strategic_Action_Plan-2

Student Recreation Center

STUDENT RECREATION CENTER

Table 1

Table1

 

University of North Carolina

University of North Carolina

University Space Planning Committee

University Space Planning Committee

Values

Values

Wright Place

WRIGHT PLACE